Monique Plaza
Belleville,NJ
Summary
Results-driven Warehouse Operations professional with a strong track record in maximizing efficiency and accuracy in order fulfillment. Dedicated to delivering quality outcomes, and driving operational excellence.
Overview
9
9
years of professional experience
Work History
Warehouse Order Picker/Temp Worker
Talley Inc.
Carlstadt, New Jersey
05.2025 - 11.2025
- Operated forklifts to efficiently move and organize inventory.
- Maintained cleanliness and organization of the warehouse environment.
- Utilized scanning systems for tracking inventory movements effectively.
- Followed safety protocols to maintain a safe working environment.
- Used RF scanner to pick items from bins and complete orders.
- Conducted regular inventory checks to ensure stock accuracy.
- Collaborated with team members to fulfill order requirements promptly.
- Followed safety procedures while working in the warehouse environment.
- Loaded merchandise onto carts or pallets for transport to designated areas.
- Assisted in cycle counting process when required.
- Verified inventory records with actual items in the warehouse.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Operated machinery to assist in production processes at Talley Inc.
- Broke down boxes for garbage and recycling.
Package Delivery Driver/Warehouse Order Picker/Temp Worker
Amazon
Newark, New Jersey
11.2024 - 01.2025
- Delivered packages efficiently across designated routes using company vehicles.
- Loaded and unloaded packages using proper handling techniques.
- Ensured customer satisfaction through friendly and professional interactions.
- Followed safety protocols to minimize risks during operations and deliveries.
- Adapted quickly to changing delivery schedules and route adjustments.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Drove delivery truck or van to transport orders.
- Performing pre-trip inspections of assigned vehicles before starting routes.
- Communicated with dispatch to report delivery status and traffic issues.
- Navigated route to customer locations using GPS maps.
- Transported and safely delivered items to prevent damage or loss.
- Managed time effectively to complete all scheduled deliveries.
- Utilized handheld devices for route navigation and package tracking.
Warehouse Receiving Clerk
L'Oreal
Dayton, New Jersey
08.2023 - 11.2023
- Received incoming shipments, verifying accuracy against purchase orders.
- Inspected goods for damage and quality before storage.
- Organized and labeled products in the warehouse for easy access.
- Operated forklifts and pallet jacks to move inventory as needed.
- Communicated discrepancies or issues with management promptly.
- Received incoming shipments and verified contents against packing slips.
- Maintained a clean work environment by disposing waste properly.
- Stocked shelves with received inventory, ensuring accuracy of product counts.
- Operated a forklift to transport heavy items throughout the facility safely.
- Organized warehouse space to maximize efficiency of receiving operations.
- Utilized scanners to track shipments through the system accurately.
- Adhered strictly to safety protocols at all times while handling materials.
- Inspected products for damages or defects and reported to supervisor.
- Prepared necessary paperwork for inventory control purposes.
Warehouse Operations Team Lead - Returns
Outerspace
Carlstadt, USA
07.2020 - 05.2023
- Strategically allocate team workload by client, ensuring optimal productivity and efficient returns processing
- Lead onboarding and training of new associates, equipping them with the necessary skills and knowledge for success
- Provide daily quality control reporting to Supervisors and account managers, contributing to process improvements and customer satisfaction
- Implement performance metrics to hold associates accountable for meeting department goals, fostering a high-performance culture
- Maintain a safe work environment by enforcing safety best practices across all areas of the operation, reducing the risk of on-the-job injuries
- 3PL Distribution Center
Inventory Control Associate
Outerspace
Carlstadt, USA
07.2020 - 05.2023
- Utilize advanced inventory management techniques to optimize stock levels, minimize stockouts, and reduce excess inventory
- Conduct regular cycle counts and audits to ensure inventory accuracy and identify discrepancies
- Collaborate with cross-functional teams to implement inventory control policies and procedures, improving overall operational efficiency
- Analyze inventory data and generate reports to support decision-making on inventory replenishment, storage layout, and order fulfillment strategies
- Coordinate with suppliers and vendors to resolve inventory discrepancies and ensure timely delivery of goods
- Utilize inventory management software and tools to track inventory movement, monitor stock levels, and generate inventory-related reports
- Implement and maintain inventory control best practices, including proper labeling, barcoding, and storage techniques
- Identify and implement process improvements to streamline inventory control processes and enhance accuracy
- 3PL Distribution Center
Receiving Clerk
Outerspace
Carlstadt, USA
07.2020 - 05.2023
- Verify purchase orders, invoices, and packaging lists for accuracy and completeness
- Thoroughly inspect incoming deliveries to ensure alignment with orders and invoices
- Process returns for incorrect or unsatisfactory items, meticulously documenting all transactions
- Organize and store received items in designated areas, optimizing space and facilitating efficient inventory management
- Collaborate with the Client Relations team to address delivery delays, order discrepancies, and system adjustments
- Maintain detailed records of orders and delivery details, including interactions with Amazon Wholesale, FedEx, UPS, and other logistics partners
- 3PL Distribution Center
Operations Associate
Outerspace
Carlstadt, USA
07.2020 - 05.2023
- Efficiently sort inbound items for receiving, streamlining the workflow and ensuring accurate inventory management
- Skillfully pick and pack E-commerce and wholesale orders using WMS and RF equipment
- Accurately label boxes based on SKU/Item numbers, enhancing order accuracy and expediting the shipping process
- 3PL Distribution Center
Courier
New Jersey Lawyer Service
Union, USA
12.2016 - 04.2020
- Optimize daily delivery routes based on workload and priority, ensuring prompt and reliable service
- Maintain open communication with subscribers and customers, promptly addressing any delivery discrepancies
- Provide exceptional service in challenging situations, consistently meeting and exceeding customer expectations
- Uphold a strong safety record with zero traffic violations or accidents during employment tenure
- 3PL Courier Service
Driver / Resale Clerk
Enterprise
Linden, USA
- Identify and document vehicle damage for cars transitioning from rental to resale, ensuring accurate assessments
- Organize and arrange vehicles in the storage lot, maximizing space utilization and accessibility
- Assist transport team members in collecting rental cars from designated sites
Education
Some College (No Degree) - Business Administration
Essex County College
Newark, NJSkills
- E-commerce Pick and Pack
- Forklift operation
- 3PL Operations
- Inbound Logistics
- Distribution
- Receiving
- Returns Processing
- Data Entry
- Quality Control
- Production Line Assembly
- Team Leadership
- Inventory Control
- WMS (Warehouse Management System)
- Order Fulfillment
- Microsoft Office Proficiency
Timeline
Warehouse Order Picker/Temp Worker
Talley Inc.
05.2025 - 11.2025
Package Delivery Driver/Warehouse Order Picker/Temp Worker
Amazon
11.2024 - 01.2025
Warehouse Receiving Clerk
L'Oreal
08.2023 - 11.2023
Warehouse Operations Team Lead - Returns
Outerspace
07.2020 - 05.2023
Inventory Control Associate
Outerspace
07.2020 - 05.2023
Receiving Clerk
Outerspace
07.2020 - 05.2023
Operations Associate
Outerspace
07.2020 - 05.2023
Courier
New Jersey Lawyer Service
12.2016 - 04.2020
Driver / Resale Clerk
Enterprise
Some College (No Degree) - Business Administration
Essex County College