Versatile full cycle recruiting professional with 9+ years experience in Project/Program Management, Employee and Labor Relations and Talent Acquisition. Expert at problem solving, skilled at finding top talent and placing them in the right position.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Business Banking Recruiter
Capital One
McLean, VA
06.2022 - 09.2022
Completed rigorous 3 week training program learning about Small Business Banking needs along with Capital One's policies, procedures and systems
Conducted thorough strategy meetings with Hiring Managers when new requisitions opened to develop clear understanding of skill sets needed
Developed job descriptions that established solid set of expectations and provided employees with concrete understanding of their responsibilities
Opened and posted requisitions in Workday (using objective language to stay in compliance with Capital One's policies and procedures)
Operated and maintained applicant tracking system (Workday)
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
Utilized Boolean Search Method to source for hard to fill/niche positions such as Senior Business Bankers and Virtual Business Bankers
Researched salary and incentives for each candidate based on their location
Sourced for passive candidates and developed strong pipelines for current and upcoming positions
Evaluated strengths and weaknesses of candidates through effective 20-30 minute screening processes
Emphasized job benefits and perks to applicants to improve organization's attractiveness
Built and maintained strong relationships with candidates by consistently keeping them abreast of each step in hiring process
Attended meetings with upper management to discuss pain points encountered while recruiting for niche positions and passive candidates
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews
Researched and provided proper interview guides for each interviewer to ensure candidates were being properly assessed for Job Fit and Behavioral skills
Conducted Canvas/Power Day interview sessions with several Hiring Managers to discuss selected candidates qualifications, while ensuring all feedback and assessments given were clear, concise, unbiased and objective
Created draft offer letters for HMs to confirm candidate salaries, start dates, incentive packages, sign on bonuses, job level changes etc
Walked candidates through job acceptance process to ensure proper onboarding
Senior Recruiter
CRW Government Consulting
Laurel, MD
05.2015 - 06.2022
Developed recruiting strategies to identify qualified candidates and build network
Consulted with upper management on successful recruiting and retention practices to help minimize turnover
Sourced for multiple open requisitions and proposal positions simultaneously
Worked with sense of urgency on proposal positions in order to win various government contracts
Held strategy meetings with Hiring Managers/Cores to get clear, defined understanding of work requirements to ensure strong candidate match for requisitions
Advertised job opportunities on social media platforms and job boards
Aggressively sourced for passive candidates (for both cleared and non-cleared positions)
Utilized Clearance Jobs, Monster and LinkedIn Recruiter to build strong pipeline
Conducted in person and virtual interviews on weekly/bi-weekly basis
Participated in salary negotiations to attract top talent
Consistently followed up with candidates to keep them "warm" during hiring process
Provided weekly/bi-weekly status updates to clients as required by contract deliverables (i.e., production metrics)
Attended career fairs and developed eye catching marketing materials
Met with clients to offer any additional services needed as well as address any issues regarding employee performance
Mediated discussions between clients and employees in attempt to reconcile differences and prevent escalation
Collaborated with Human Resources for write ups and disciplinary action as needed and helped to prepared variety of different written communications, reports and documents regarding employee performances
Job Developer/Recruiter
Dress For Success
Washington, DC
05.2014 - 04.2015
Created client work profiles
Handled caseload of more than 50 clients
Updated and formatted resumes for job applicants
Assisted in training and helping clients develop their career paths
Helped clients with interviewing skills
Researched and presented jobs to clients that matched their skill set
Briefed clients about what to expect once hired
Helped clients select work professional wardrobe for their new positions according to work their culture
Conducted bi-weekly follow ups with new hires and their supervisors about job performance
Addressed any work performance issues with their supervisor and handled all concerns quickly and efficiently before issues escalated
Technical Recruiter Freelancer
Various Private Companies
Washington , DC
10.2013 - 04.2014
Worked for various private clients in Maryland, DC and VA to help with their technical recruiting/staffing needs
Sourced on multiple platforms for top technical talent
Made over 75 calls weekly
Performed 6 phone screens per day
Human Resources Assistant (Contractor)
Health And Human Services/Employee Labor Relations
Rockville, MD
06.2011 - 10.2013
Analyzed Union Dues program to develop streamlined procedures, which resulted in a more efficient and effective accountable system
Updated HR systems (NFC, etc.) by entering data on employees regarding their union dues elections and payroll deductions
Sent determination letters to employees based on the results of my research
Assisted in investigations dealing with discrimination, sexual harassment or other workplace claims
Participated in mediation discussions between employer and employee representatives in attempt to reconcile differences
Actively listened to employee issues, confirming full understanding before addressing concerns
Performed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies
Provided knowledge on labor and employment laws to help employers make more effective decisions
Identified issues, analyzed information and provided solutions to problems
Conducted research, gathered information from multiple sources and presented results to my manager
Education
Master’s Degree - Global Business Management
Fashion Institute of Technology
New York, NY
08.2004 - 05.2006
Bachelor of Arts - Art History
Queen's University
Charlotte, NC
08.1999 - 12.2002
Skills
Expert at building and maintaining relationships
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Timeline
Business Banking Recruiter
Capital One
06.2022 - 09.2022
Senior Recruiter
CRW Government Consulting
05.2015 - 06.2022
Job Developer/Recruiter
Dress For Success
05.2014 - 04.2015
Technical Recruiter Freelancer
Various Private Companies
10.2013 - 04.2014
Human Resources Assistant (Contractor)
Health And Human Services/Employee Labor Relations
06.2011 - 10.2013
Master’s Degree - Global Business Management
Fashion Institute of Technology
08.2004 - 05.2006
Bachelor of Arts - Art History
Queen's University
08.1999 - 12.2002
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