Monique Pride
Crandall
Summary
Extensive payroll experience exceeding 9 years, with proficiency in diverse payroll platforms and HRIS systems. Demonstrated success in migration management, implementation projects, and FLSA compliance. Expertise in multi-jurisdictional payroll tax setup and compliance with tax regulations.
Overview
10
10
years of professional experience
Work History
Payroll Tax Manager
Dave & Buster’s/Main Event Entertainment
05.2024 - Current
- Oversee tax reporting of state income and unemployment taxes, ensuring compliance and accuracy. Ensure that all rates and set-ups are current to maintain proper deductions for associates and tax payments to agencies.
- Proactively resolved tax issues and managed inquiries from agencies effectively.
- Research payroll notices thoroughly and promptly while ensuring accuracy and compliance with federal/state and local laws; resolved discrepancies.
- Collaborate with third-party vendors to enhance payroll tax workflow from Workday to ADP Smart Compliance, reducing tax exceptions on weekly payroll runs and amendments for quarterly filings for jurisdictions setup.
- Thoroughly reviewed quarterly state, and local filings to ensure all return information was accurate before submission of returns via ADP Smart Compliance.
- Streamlined multi-state payroll tax processing system, reducing discrepancies and improving compliance.
Payroll Consultant
R J Reliance
04.2022 - 10.2023
- Initiated and led a project to integrate the payroll system with HR and finance application as an Interim Payroll Manager for US/Canada.
- Managed the daily payroll processing while supporting a team of four specialists.
- Audited financial records related to payroll issues such as W2s, W2-C, and other reports associated with payments.
- Excellent project management and follow-up skills necessary to meet deadlines and target dates.
- Advanced knowledge of the following payroll platforms: ADP Vantage, ADP Workforce Now, ADP EV 5, Workday, Ultipro UKG.
- Developed strong business partnership with client counterparts in various departments within the organization.
PEO Account Manager
Paychex
06.2019 - 04.2022
- Managed payroll support for 50+ clients while building a strong professional relationship and coordinating with payroll, benefits, tax and other departments to ensure proper flow and maintenance of employee data.
- Provided excellent customer service by addressing client and employee inquiries related to payroll, benefits and tax.
- Led the successful implementation of new payroll software, resulting in improving accuracy, efficiency, and compliance.
- Responsible for performing all duties associated with balancing and controlling earnings and deduction totals, calculating and supporting ledger.
- Managed inquiries from employees regarding payroll discrepancies and tax related inquiries.
Payroll and Billing Specialist
BG Staffing
07.2018 - 06.2019
- Maintained payroll data batches using Temp Works and E-recruit for contract employees in multistate environment.
- Reviewed, analyzed and checked all payroll reports for accuracy and made necessary adjustments or correction through journal entries or other established procedures.
- Identified discrepancies, made corrections, resolved issues and conflicts in a timely manner.
US/Canada Payroll Administrator
Penhall Company
07.2017 - 07.2018
- Processed weekly, bi-weekly and semi-monthly in-house payrolls for 2,500+ employees locally and multi-state and international utilizing ADP Canada and AS400.
- Knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
Application Support Analyst (Payroll)
Employbridge
03.2016 - 06.2017
- Developed and launched an employee onboarding portal for HR and payroll new compliance tracking system.
- Performed in team environments with payroll, HR departments to complete all activities in ADP Recruiting in both Management and Onboarding development/production processes.
- Assisted payroll with Level 1 troubleshooting support in Microsoft CRM and Lawson Port.
Education
BBA - Management Information Systems
Northwood University
Cedar Hill, TXSkills
- Payroll tax compliance and systems management
- Advanced Excel proficiency
- Technical skills and software expertise
- Training and development facilitation
- Multi-state and international payroll management
- Payroll auditing and tax compliance
- Timekeeping systems administration
- Employee benefits management
- payroll Data processing and year-end processing
- Discrepancy resolution strategies
- Workflow coordination and report writing
- Data management and internal controls
- Tax law knowledge
- Tax compliance
- Compliance
Timeline
Payroll Tax Manager
Dave & Buster’s/Main Event Entertainment
05.2024 - Current
Payroll Consultant
R J Reliance
04.2022 - 10.2023
PEO Account Manager
Paychex
06.2019 - 04.2022
Payroll and Billing Specialist
BG Staffing
07.2018 - 06.2019
US/Canada Payroll Administrator
Penhall Company
07.2017 - 07.2018
Application Support Analyst (Payroll)
Employbridge
03.2016 - 06.2017
BBA - Management Information Systems
Northwood University
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