Monique P Webster
Croton On Hudson
Summary
Dynamic credit professional with extensive experience at The Reliable Automatic Sprinkler Co., excelling in credit analysis and process improvement. Proven ability to enhance account management and customer financing strategies, while fostering team collaboration. Adept at resolving disputes and implementing compliance measures, ensuring financial stability and operational efficiency.
Overview
33
33
years of professional experience
Work History
Assistant Credit Manager
The Reliable Automatic Sprinkler Co.
Elmsford
03.2004 - Current
- Managed accounts receivable, resolving disputes and payment issues promptly.
- Took corrective action on delinquent accounts after investigation.
- Analyzed customer payment histories and determined appropriate collection strategies.
- Implemented process improvements to enhance efficiency in credit operations.
- Established procedures for efficient handling of cash receipts from customers.
- Collaborated with sales teams to support customer financing options.
- Supported finance manager and credit department manager in streamlining daily operations.
- Ensured accuracy of records for all accounts receivable transactions.
- Resolved issues related to billing errors or disputes with customers in a timely manner.
- Coordinated activities between collections departments at different locations across the country.
- Oversaw collection of wire transfers and Canadian funds in collaboration with bank collections.
- Developed training programs for staff on credit assessment techniques.
- Developed and implemented training programs for credit personnel to ensure compliance with policies and procedures.
- Researched and tracked mechanics liens for all jobs utilizing lien tracker and BICA programs.
- Maintained monthly account balances within safe limits to ensure financial stability.
Weekend Counselor
National Institute for People with Disabilities.
Pleasantville
01.2004 - 01.2008
- Instructed and guided implementation of treatment plans to enhance mental stability and social living skills
- Facilitated development of essential daily living skills for individuals with disabilities
- Coordinated community activities to build relationships with local businesses for employment opportunities
Credit Representative
Coca-Cola Enterprises
Hawthorne
01.2002 - 01.2004
- Maintained compliance with credit and collection policies to support financial stability
- Streamlined practices and procedural requirements to keep monthly balances within safe limits
- Monitored monthly balances to mitigate risk of past-due accounts
- Collaborated with credit supervisors and managers to resolve complex collection issues.
Clerical Data Entry
Market Distributors
Bronx
01.1993 - 01.2002
- Managed daily accounts receivable and payable tasks to maintain accurate financial records
- Corresponded with customers and vendors to address inquiries and resolve issues
- Facilitated communication between sales and finance departments to ensure alignment on transactions
Education
Bachelors Degree - Social Work & Psychology
College Of New Rochelle
New Rochelle, NYSkills
- Credit risk analysis
- Account management
- Credit analysis
- Risk assessment
- Collections strategy
- Financial modeling
- Process improvement
Timeline
Assistant Credit Manager
The Reliable Automatic Sprinkler Co.
03.2004 - Current
Weekend Counselor
National Institute for People with Disabilities.
01.2004 - 01.2008
Credit Representative
Coca-Cola Enterprises
01.2002 - 01.2004
Clerical Data Entry
Market Distributors
01.1993 - 01.2002
Bachelors Degree - Social Work & Psychology
College Of New Rochelle