Summary
Overview
Work History
Education
Skills
Websites
Certification
Involvementactivities
Awards
Timeline
Generic

Monique Reid

Levittown,NY

Summary

Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager of Clinical Services

Hospital of Special Surgery
09.2023 - Current
  • Set long-term goals for each department within Clinical Services in alignment with organizational objectives; tracked progress against these benchmarks routinely.
  • Mentored junior team members by providing guidance on best practices in their roles while fostering professional growth opportunities within the organization.
  • Developed strong relationships with physicians, nurses, and other healthcare professionals to foster a collaborative work environment focused on improving patient care.
  • Streamlined clinical operations by identifying areas for improvement, including workflow optimization and resource allocation.
  • Enhanced staff efficiency and effectiveness through the development of comprehensive training programs and ongoing education opportunities.
  • Evaluated employee performance regularly to identify strengths as well as areas needing improvement; provided constructive feedback accordingly.
  • Maintained regulatory compliance with state and federal guidelines through diligent monitoring of clinical practices, ensuring timely updates as required.

Nurse Manager

Advantage Care Physicians
06.2015 - 09.2023
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Worked at least 32 hours per month as floor nurse to maintain clinical proficiency.

Registered Nurse

Orzac Rehabilitation Center
04.2017 - 10.2017
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in training and mentorship of new nursing staff members, contributing to positive work environment and high-quality patient care.

Registered Nurse

NYU Lutheran Medical Center
01.2011 - 06.2015
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

Education

Masters in Nursing Education -

Molloy University

Bachelor of Science -

Chamberlain School of Nursing

Associate Degree in Nursing -

Kingsborough Community College

Skills

  • Clinical Leadership
  • Patient Safety
  • Healthcare administration
  • Staff Development
  • Performance Improvement
  • Clinical Supervision
  • Onboarding and coaching
  • Clinical education
  • Developing training programs
  • Team Management

Certification

  • Registered Nurse, New York, 2010
  • Registered Nurse, Connecticut, 2024
  • Progressive Care, 2015
  • BLS, 2024
  • ACLS, 2024

Involvementactivities

  • Christian International Outreach Ministry, 2012, present, Secretary
  • Lutheran Medical Center, 2006, Volunteer on Ambulatory Oncology Unit

Awards

  • Daisy Award Recipient
  • Extraordinary Nurses
  • Phi Theta Kappa
  • Deans List

Timeline

Manager of Clinical Services

Hospital of Special Surgery
09.2023 - Current

Registered Nurse

Orzac Rehabilitation Center
04.2017 - 10.2017

Nurse Manager

Advantage Care Physicians
06.2015 - 09.2023

Registered Nurse

NYU Lutheran Medical Center
01.2011 - 06.2015

Masters in Nursing Education -

Molloy University

Bachelor of Science -

Chamberlain School of Nursing

Associate Degree in Nursing -

Kingsborough Community College

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Monique Reid