Summary
Overview
Work History
Education
Skills
Certification
Honors And Awards
Accomplishments
Timeline
Hi, I’m

Monique Rich

Cary,NC
Monique Rich

Summary

Multi-talented Executive adept at operating in diverse capacities to achieve business goals. Proficient in a wide range of areas, including financial administration, revenue generation and strategic planning. Hardworking and proactive leader with a disciplined execution.

Overview

28
years of professional experience
1
Certification

Work History

Cognizant Worldwide
Teaneck, NJ

Enterprise RCM Executive
08.2021 - Current

Job overview

  • TriZetto Provider Solutions Enterprise Sales Executive serving the largest and most strategic clients and prospects within TriZetto Provider Solution Subsidiary
  • 300% of quota in 2023 Hybrid Position - Manage over 25 client accounts and responsible for closing net new Health System logos
  • Payer and Provider solution knowledge - currently sell clearinghouse services to both provider and payers
  • Manage over 10 Payer clients jointly the Cognizant Payer team
  • Contact value average - $300K
  • Met with customers to learn about companies and propose additional products and services to meet business needs.
  • Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
  • Attended various networking events to identify sales opportunities and build relationships.
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Created new revenue streams by increasing market coverage while driving company profits.
  • Analyzed financial data to identify areas of cost savings and revenue growth.
  • Organized and facilitated regular meetings with senior management teams.
  • Prepared presentations for internal and external stakeholders.
  • Selected appropriate solutions based on customer needs assessments.
  • Developed and maintained relationships with key decision makers in enterprise accounts.

Black Monarch, NC
Raleigh, NC

Principal & Managing Partner
01.2018 - 06.2021

Job overview

  • Digital Marketing Services
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
  • Recruited, hired and trained staff members to ensure that operational goals were met.
  • Identified potential partnerships to expand the reach of the business.
  • Managed day-to-day activities across multiple departments within the organization.
  • Evaluated new technologies for potential application in the organization's processes.
  • Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
  • Conducted regular reviews of existing processes to identify areas of improvement.
  • Devised organizational vision, mission and foundational structure to facilitate early growth.
  • Solved organizational and departmental problems by implementing successful corrective action plans.

Siemens Worldwide

Hospital and Life Science Account Exec.
07.2020 - 05.2021

Job overview

  • Lab Diagnostics Top Sales Executive on team from start date to finish responsible for T&M service requests and contracts for lab diagnostics and EPOC product lines
  • Q2 - 300% of annual quota for product exchange service lines Q2 - 108% of annual quota achieved for service contracts Contract value average: $50-300K

McClatchy, NC

Key Account Executive
02.2018 - 12.2018

Job overview

  • Digital Marketing Services for one of the largest media firms nationwide

Netsertive, NC

Key Accounts Executive
02.2016 - 12.2017

Job overview

  • Digital Marketing Services for Hospitals and GPO's

Allscripts, NC
Raleigh, NC

Client Sales Executive
06.2012 - 02.2016

Job overview

  • Developed and maintained relationships with influential customers in assigned territory to enhance company and product loyalty, build client's brands and generate sales.
  • Determined price schedules and discount rates.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Developed and significantly grew assigned territory 150% within first year.
  • Conducted face-to-face meetings with clients to discuss their needs and explain potential solutions.
  • Identified new sales opportunities through market research and analysis.
  • Negotiated contracts and finalized agreements with customers.
  • Assisted in developing pricing strategies for products or services offered by the company.
  • Designed customized presentations that highlighted the benefits of our products and services.

GE Healthcare, VT

Client Sales Executive
06.2012 - 02.2016

Job overview

  • Radiology LOB Specializing in radiology information system upgrades, renewals and contract extensions

GE Healthcare
Burlington, VT

Marketing Manager
03.2002 - 08.2009

Job overview

  • Developed and implemented marketing plans for new products.
  • Analyzed market trends to identify potential opportunities for growth.
  • Organized trade shows and exhibitions to promote brand awareness.
  • Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
  • Monitored competitors' activities to keep up with industry trends.
  • Collaborated with internal teams on product launches and advertising strategies.
  • Tracked budgets for all marketing initiatives and provided regular updates.
  • Generated ideas to increase sales through creative promotions.
  • Planned events such as webinars or seminars to engage customers.
  • Researched emerging technologies in digital marketing space.
  • Worked with management team to oversee and monitor marketing strategy.
  • Managed creation of marketing materials, collateral and sales support tools.
  • Prepared and sent proposals to prospective clients.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Represented company at local and trade association meetings to promote products.
  • Developed and owned strategic narrative on key initiatives to drive category demand.

GE Healthcare
Burlington, VT

Implementation Consultant
03.2001 - 08.2009

Job overview

  • Created user documentation including system setup instructions and user manuals.
  • Analyzed customer processes, identifying areas for improvement through automation.
  • Coordinated with internal teams such as engineering and sales to ensure successful implementations.
  • Monitored progress of projects against project timelines and budgets.
  • Prepared status reports for customers detailing the current state of their implementations.
  • Facilitated training sessions with end users on how to use the software application correctly.
  • Developed customized solutions based on client requests, ensuring that all requirements were met.
  • Provided guidance on system design decisions which included recommending hardware configurations.
  • Interfaced regularly with clients throughout the entire implementation process, keeping them informed of any changes or delays.
  • Conducted product demonstrations to clients, providing detailed information on features and benefits of the software solution.
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring to client needs.
  • Coached, mentored and developed implementation managers by teaching best practices and protocols to reduce discrepancies.

MUSC
Charleston, SC

CT Technologist
06.1997 - 12.2001

Job overview

  • Performed CT scans on patients, ensuring proper positioning and appropriate imaging techniques.
  • Assisted radiologists in performing diagnostic procedures as needed.
  • Identified patient's individual needs prior to scanning procedure.
  • Ensured that radiation safety measures were followed during the administration of contrast media.
  • Reviewed patient records to ensure accuracy of information and data entry into PACS system.
  • Operated multi-slice scanner for a variety of complex examinations such as cardiac, vascular, trauma, neurology, abdomen, pelvis, head, neck and orthopedics.
  • Demonstrated effective communication skills when interacting with patients, families and healthcare team members throughout the imaging process.
  • Administered intravenous fluids and medications as prescribed by physicians.
  • Monitored patient's vital signs during administration of IV therapy.
  • Processed film images using digital computer systems and special software applications.

UVM Medical Center
Burlington, VT

Diagnostic Radiologic Tech.
06.1995 - 05.2007

Job overview

  • Performed radiologic imaging examinations to diagnose and treat diseases, injuries, and deformities.
  • Assisted physicians with interventional radiology procedures such as biopsies, drainages, and injections.
  • Operated X-ray machines in order to obtain diagnostic images of various body parts or organs.
  • Utilized knowledge of anatomy and physiology when producing images for diagnosis or treatment purposes.
  • Evaluated images for technical accuracy and clarity before releasing them to the physician.
  • Participated in continuing education activities in order to stay current on new technology developments.
  • Adhered strictly to safety protocols while working with radioactive materials.
  • Educated patients on diagnostic imaging processes and positioning and counseled patients to address concerns and answer inquiries.

Education

Champlain College
Burlington

Associate of Science from Radiologic Technology
05.1995

Skills

  • Enterprise Account Sales Strategy
  • Consultative and Value Based Sales Acumen
  • Health System and Provider background
  • SaaS and Service Experience
  • Digital Health Digital Marketing Marketing
  • Clinical History
  • Hospital
  • Radiology
  • Oncology
  • Emergency Room
  • OR
  • Project Management
  • Branding
  • Business Development

Certification

NetsertiveMcClatchy
  • Certified Radiologic Technologist - ARRT
  • Strategic Value Selling - IMPAX corporation.
  • Sales Strategy - Miller Heiman

Honors And Awards

  • Multiple Award Winner in Sales and Operations, GE Healthcare
  • Operations Recognition Award
  • Sales Academy of Excellence
  • Outstanding Sales Award, Allscripts

Accomplishments

  • Recognized as Employee of the Year for outstanding performance and team contributions.
  • Promoted from Inside Sales to Account Executive, in less than 12-months.
  • Tracking for exceeded sales goals by average of 200% in 20223
  • Consistently maintained high customer satisfaction ratings.

Timeline

Enterprise RCM Executive

Cognizant Worldwide
08.2021 - Current

Hospital and Life Science Account Exec.

Siemens Worldwide
07.2020 - 05.2021

Key Account Executive

McClatchy, NC
02.2018 - 12.2018

Principal & Managing Partner

Black Monarch, NC
01.2018 - 06.2021

Key Accounts Executive

Netsertive, NC
02.2016 - 12.2017

Client Sales Executive

Allscripts, NC
06.2012 - 02.2016

Client Sales Executive

GE Healthcare, VT
06.2012 - 02.2016

Marketing Manager

GE Healthcare
03.2002 - 08.2009

Implementation Consultant

GE Healthcare
03.2001 - 08.2009

CT Technologist

MUSC
06.1997 - 12.2001

Diagnostic Radiologic Tech.

UVM Medical Center
06.1995 - 05.2007

Champlain College

Associate of Science from Radiologic Technology

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Monique Rich