Monique Richardson
Baldwinsville,US
Summary
Multiple years of experience in a customer service setting. Competent at managing responsibilities in a high volume atmosphere. Excellent verbal and written skills.
Experienced with patient care, including administering medications and monitoring vital signs. Utilizes strong communication and interpersonal skills to foster positive patient relationships and efficient team collaboration. Track record of providing compassionate and attentive care, ensuring patient comfort and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
CNY Family Care
11.2025 - Current
- Administered medications and treatments as prescribed, ensuring patient safety and compliance with healthcare standards.
- Monitored vital signs and documented changes in patient conditions to inform care adjustments and interventions.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes and satisfaction.
- Educated patients and families on health management, promoting understanding of diagnoses and treatment options.
Patient Care Technician
St. Joseph's Hospital
10.2022 - 11.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
- Assisted patients with daily living activities, enhancing comfort and well-being.
- Maintained cleanliness and organization of patient care areas, promoting safety and efficiency.
- Documented patient information accurately in electronic health records, supporting continuity of care.
- Trained new staff on best practices for patient care techniques and safety protocols.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Property Manager
Public Storage
11.2017 - 10.2022
- Handled resident complaints and expedited maintenance requests. Collected monthly assessments rental fees deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Exercised direct supervision over property staff.
- Key training professional Closed leasing contracts by overcoming objections and accurately processing required paperwork.
- Managed all property records including tenant files financial accounts and maintenance histories.
Education
Practical Nursing - Nursing
OCM BOCES
Liverpool, NY, US08-2025
GED
New York06-2007
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
- Physical assessment
- Clinical documentation
Certification
- Licensed Practical Nurse - December 2025
Timeline
Licensed Practical Nurse
CNY Family Care
11.2025 - Current
Patient Care Technician
St. Joseph's Hospital
10.2022 - 11.2025
Property Manager
Public Storage
11.2017 - 10.2022
Practical Nursing - Nursing
OCM BOCES
GED