Monique Rodriguez

Dynamic professional with a proven track record in customer service and office administration, notably at Immediate Care Medical Walk-In of Marlboro. Excelled in managing high-volume calls and scheduling, enhancing customer loyalty through empathetic service. Skilled in sensitive information handling and time management, achieving seamless operational workflows and high satisfaction levels.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.