Monique Rogers
Trenton,NJ
Summary
Judiciary Clerk 4 with over seven years of experience with the Superior Court Clerks Office, over tens years of clerical and front office experience. Firm skills of case management, document processing, team leadership, excellent customer service and communication skills with internal and external customers, attorneys and judges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Judiciary Clerk 4
State Of New Jersey
12.2021 - Current
- Records Management
- Create documents such as deficiency letters, correspondence letters.
- Communicate with staff, judges, attorney's and self-represented litigants.
- Review and analyze incoming case-related documentation submitted electronically and/or in hard copy.
- Docket submissions using a web-based case management system.
- Prepare statistical and narrative reports for use by management and the Court.
- Perform related duties, as required.
- Work directly with vicinage staff to prepare labels and target sheets for packing of files to be shipped out to warehouses to be archived
- Manage work flow and train other team members on new task
- Copy archived records off imaging and DVD's.
Judiciary Clerk 3
Superior Court Clerks Office-State Of New Jersey
05.2017 - 12.2021
- Document review and processing.
- Liaison of Statewide Foreclosure Mediation Program.
- Provide excellent customer service to all customers internal and external and answer/follow-up to any inquiries.
- Superior Court Clerk's Office call center representative.
- Maintain daily document processing standards along with being proficient with accuracy of document entry
- Remain highly focused on team goals set by unit supervisor
- Assist judge's and vicinage staff when needed.
- Team Lead
- Analyze Data
- Communicate challenges when new policies, programs and procedures are implemented.
- Records and case management.
- Adhere and apply core values and statues at all times.
- Attend required training's and take new training's for educational purposes.
- Perform other duties as required.
- Knowledge and use of Judiciary Electric Filing System (JEDS), Automated Case Management System (ACMS) and E-Courts.
Judiciary Clerk 2
Superior Court Clerks Office-State Of New Jersey
12.2015 - 05.2017
- Data entry and processing/review of all documents associated with the Office of Foreclosure in accordance to court rules
- Scan and upload documents to be processed into ACMS, Jefis and E-Courts
- Answer and correspond to all inquiries from internal and external customers
- Explain policy and procedures to clients and customers
- Mail prep, sort and distribute mail to all departments within the Superior Court Clerks Office
- Participate in staff meetings monthly
- Multitasking between daily assignments
- Fee related duties such as over payments, unprocessed fees and return fees associated with Bank and Cash Management
- Adhere to New Jersey Courts Core Values
- Attend required training's to keep update with the court rules and new practices
- Perform other duties as required
Medical Records/Staffing/Behavior Aide/Receptionist
Royal Healthgate Nursing And Rehab
04.2007 - 08.2013
- Make new charts for new patients with all forms required to be in the charts
- Flag charts for doctors to sign forms that has not been signed
- Thinning of charts that are full and file away older reports and paperwork into filing system
- Comply with state regulations
- Retrieve charts of expired and discharged patients to be filed away in storage
- Hire and interview licensed certified nursing assistants, license practical nurses and registered nurses for available shifts
- Set up training for all newly hired staff and provide continuous educational training to employees
- Prepare weekly and monthly schedules for employees in my department
- Record and review attendance
- Prepare my department for compliance with State of New Jersey Surveys and correct and deficiencies if any
- Ensure facility is fully staff and residents concerns or needs are met at all times
- Monitor staff who are required to have a license for their position is always current
- Communicate effectively with head of nursing and doctors to ensure my department is in compliance with facility needs
- Organized, planned and directed medical records movements per established policies
- Created files, reports and records while maintaining confidentiality and complying with HIPPA rules
- Monitor behavior among the resident that I am watching to ensure safety of themselves and others
- Assist with rides to doctors appointments to monitor residents behavior
- Work front desk, ensure all visitors sign in visitor book and provide proper identification
- Answer phones at front desk and transfer them to proper extension and take messages when needed and pass along to staff
Medical Records Coordinator/Behavior Aide/Receptionist
Providence Nursing & Rehabilitation Center
12.2010 - 06.2013
- Prepare new charts with all documents needed for new residents
- Flag charts for doctors to sign documents missing signatures
- Comply with state regulations and HIPAA laws
- Discharge charts when patients are no longer in facility
- Thinning of charts when they become to large and file away documents in filing room, and properly dispose of records no longer needed
- Keep face-sheets updated with current patient information
- Receive and review medical records request and charge proper fees
- Sit one on one with residents with behavior issues whether it is at the facility or doctors visits and report any changes to nursing staff
- Work front desk to direct all visitors to rooms of patients they are visiting, make sure visitors sign in log book and provide proper identification
- Answer front desk calls and transfer to proper extensions. Take messages when needed and past along to staff
- Make identification bracelets for all residents
- Copied, logged and scanned supporting documentation
Education
Some College (No Degree) - Medical Billing & Coding
Berkel Training Institute
Trenton, NJHigh School Diploma - undefined
Hamilton High School West
Hamilton New Jersey1998
Skills
- Data entry of 50 words plus per minute, Microsoft Office Suite, all areas of clerical support, case management, scheduling meetings, team liaison, interpersonal, written and verbal communication skills, medical office, medical terminology, conflict resolution, project management , judiciary conference room booking, self motivated and well organized
- Document Preparation
- Court Procedures
- Records archiving, retrieving records off film, dvds
- Case managements systems knowledge, AMIS, FACTS, CAMIS, SCRIMS, ACMS
- Film Imaging
- Documentation and Recordkeeping
- Staff Meetings
- Office Operations
- Mail Processing
- Administrative Support
Certification
Medical Terminology
Timeline
Judiciary Clerk 4
State Of New Jersey
12.2021 - Current
Judiciary Clerk 3
Superior Court Clerks Office-State Of New Jersey
05.2017 - 12.2021
Judiciary Clerk 2
Superior Court Clerks Office-State Of New Jersey
12.2015 - 05.2017
Medical Records Coordinator/Behavior Aide/Receptionist
Providence Nursing & Rehabilitation Center
12.2010 - 06.2013
Medical Records/Staffing/Behavior Aide/Receptionist
Royal Healthgate Nursing And Rehab
04.2007 - 08.2013
Some College (No Degree) - Medical Billing & Coding
Berkel Training Institute
High School Diploma - undefined
Hamilton High School West
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