Licensed Entry Level Property & Casualty Claims Adjuster enthusiastic and motivated to advance in an Insurance Career. Actively continuing education for more Certifications. Willing to apply for Nonresidential Licenses and interested in any added necessary training. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Monique Roussel
Geismar,LA
Summary
Overview
6
years of professional experience
Work History
Margaret Brewer
Private Nanny
01.2022 - 01.2023
Job overview
- Organized activities, meals, and housecleaning to maintain structure and stability in the home.
- Built positive and nurturing environments to support child social and emotional growth.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Used patience, understanding and strong communication skills with both parents and children.
Mo's Cleaning Services
House Cleaner
06.2019 - 02.2020
Job overview
- Informed and sold clients on additional services.
- Collected payment for services rendered and provided client with billing receipts.
- Used time management to complete all tasks in timely manner.
- Used excellent communication skills to verify that cleaning and organizing was at client's standards.
- Managed workload across multiple houses to ensure proper service to all clients.
- Delivered quality customer service to address urgent needs and cleaning requests
The Grove Recovery Center
Medical Billing Assistant
11.2018 - 09.2019
Job overview
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Adhered to established standards to safeguard patients' health information.
- Filed and updated patient information and medical records.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
The Grove Recovery Center
HR Administrative Assistant
02.2018 - 11.2018
Job overview
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Monitored employee attendance and performance to verify punctuality, absences, and total hours worked for payroll.
Walk-On's Bistreaux & Bar
Waitress
10.2016 - 05.2017
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used organization and time-management skills to complete tasks efficiently and effectively.
Education
AdjusterPro Adjusterpro.com
from Louisiana P&C Adjuster Exam Prep
2022
University Overview
- Additional Course: Xactimate Training & Webinar (Certificate Granted)
- Additional Course: Roof Adjusting 101
- Additional Course: Adjuster Success Method
Lexington High SchoolLexington, MA
High School Diploma
02.2007
University Overview
Licenses & Certifications
02.2023
University Overview
- Louisiana Claims Adjuster Property and Casualty
Skills
- Client Needs Assessment
- Tactical Communications
- Household Management
- Accurate Money Handling
- Service Prioritization
- Hospitality and Accommodation
- Conflict and Complaint Resolution
- Employee Relations
- Customer Service
- Critical Thinking
- Time Management
- Information Inputting
Timeline
Private Nanny
Margaret Brewer
01.2022 - 01.2023
House Cleaner
Mo's Cleaning Services
06.2019 - 02.2020
Medical Billing Assistant
The Grove Recovery Center
11.2018 - 09.2019
HR Administrative Assistant
The Grove Recovery Center
02.2018 - 11.2018
Waitress
Walk-On's Bistreaux & Bar
10.2016 - 05.2017
AdjusterPro
from Louisiana P&C Adjuster Exam Prep
Lexington High School
High School Diploma
Licenses & Certifications
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