Monique Royal-Tucker

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• United Parcel Services (Promotion) 01/2007 to 3/2008
• Part-Time Finance Supervisor
• Completed daily and weekly business reports which enabled the managers to review and monitor information such as part-time and full-time employee overtime, bonus hours, payroll expensing, no timecards and timecards approved.
• Reviewed the PTRS system and followed up with management to address reasons for employee overtime and provided written documentation of explanations for both the division and district managers.
• Performed payroll reconciliations to ensure that each center was being charged the correct amount of hours to their center.
• Assisted upper management by providing financial data based on projected verses actual revenue which enabled them to make forecasts in the business planning unit (BPU).
• Performed basic accounting functions, audits and did billing reconciliations to ensure that our customers were correctly billed.
• Oversaw invoices that were submitted, so that the company was able to keep track of services rendered that needed to be paid.
• United Parcel Services (Promotion) 08/2006 to 12/2006
• Part-Time Training Supervisor
• Trained employees on various sorts to load and unload packages and completed audits.
• United Parcel Services 05/2006 to 08/2006
• Part-Time Package Handler
• Loaded and unloaded packages during the midnight sort.
• Armadillo Fire Safety Group, St. Louis, MO 03/2006 to 7/2006
• Director of Business Development
• Researched and located events for the company to participate in to help generate sales leads.
• Assisted the marketing director by identifying leads and contacting prospective customers to schedule presentations.
• Contacted schools, hospitals, and nursing homes to schedule group presentations.
• Functioned as part of a management team, conducting weekly meetings, and assisting in making business decisions when necessary.
• Managed supply inventory to ensure that sales support had appropriate marketing equipment.
• Access Medical Screens, LLC, St. Louis, MO 06/2000 to 3/2006
• Testing Coordinator
• Professionally advised customers regarding their risk for contracting HIV, sexually transmitted diseases and provided pertinent health information concerning their overall well-being.
• Scheduled and maintained appointments with customers and lab technicians.
• Marketed and sold customized testing packages to customers based on their individual needs.
• Interfaced with management and testing representatives to improve productivity and training of employees.
• Oversaw accounts receivable.

• Diversity Team Co-Chair 2009 to 2010
• Partners For Success 2012
• Subcommittee Member/Chair-Cultural Inclusion Subcommittee 2013-2014
• As subcommittee member and then Chair of Cultural Inclusion, I assisted in the planning of the Network Your Way to Success and the Pathways to Success events which were held at Enterprise Holdings. Employees and guests showed up to listen to our panelists discuss the benefits of networking as well as how they successfully navigated up the career ladder and overcame specific challenges.
• I also organized, planned, and hosted Enterprise Holding’s very first Multi-Cultural Art Show. I wrote the proposal for the idea and submitted it to our board for approval. I was responsible for planning the meetings to discuss the marketing for the event, organized volunteers, and worked closely with our communications department to create the flyers. I delegated specific responsibilities to team members that served on this committee as well.
• In addition, I helped write monthly article posts that featured various cultural events and celebrated the diverse backgrounds of the employees within the organization and supported the company’s mission statement.
• St. Louis Urban League Young Professional 2013
• National Urban League 2013
• The Young Democrats 2013
• Vice President of Public Relations for Toastmasters International (8399) 2013-2014
• In this capacity, I assisted in writing the monthly articles which spotlighted new members and interviewed them on their expectations as well as the goals that they wanted to achieve by joining toastmasters. I also researched and produced themes for the month and reached out to long standing members and interviewed them on specific questions related to the theme. The newsletter was posted on our site for all employees to read each month.
• I also sat on the executive board and participated in the monthly meetings where we reviewed goals, competitions coming up and any other relevant topics.