Summary
Overview
Work History
Education
Skills
CUST
Timeline
BusinessDevelopmentManager
Monique Salinas

Monique Salinas

Bakerfield,United States

Summary

Experienced with coordinating unit operations, ensuring seamless workflow and task management. Uses effective communication and organizational skills to support team needs and goals. Knowledge of time management and resource allocation to enhance team performance.

Overview

11
11
years of professional experience

Work History

Unit Coordinator

Scotts Facility
11.2024 - 05.2025
  • Coordinated daily operations to ensure efficient workflow and resource allocation.
  • Developed training materials for new staff, enhancing onboarding process and reducing time to competence.
  • Established best practices for documentation and reporting, ensuring compliance with regulatory standards and organizational policies.
  • Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.

  • Trained and mentored staff on best practices for resident care and crisis intervention techniques.
  • Implemented behavior management strategies, enhancing quality of life for residents through structured support.
  • Facilitated training sessions focused on safety protocols and emergency response procedures for staff members.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Promoted resident independence by offering guidance on daily living skills and goalsetting.

Shelter Specialists

Mercy house transitional living
04.2022 - 08.2023
  • Supervised daily operations of homeless shelter, providing guidance and support to clients
  • Offered direct services to clients, including case management, referrals, and employment assistance
  • Monitored client progress towards goals and updated records accordingly
  • Worked closely with other service providers to coordinate services and ensure client needs were met
  • Developed and facilitated educational and life skills classes for clients
  • Effectively cleaned and maintained floors, walls, and windows in a large office building
  • Utilized the proper equipment, such as vacuums, mops, and brooms to keep the area clean and neat
  • Disposed of trash and waste according to regulations
  • Monitored supplies and restocked as needed

STAFF

WinGate Wilderness Therapy
01.2018 - 02.2022
  • Provide direct care services to individuals with intellectual or physical disabilities in a residential setting
  • Develop individual plans for residents and assist them with personal hygiene, meal planning, and medication management
  • Monitor and document daily activities and behaviors of residents
  • Ensure a safe living environment for all residents
  • Model appropriate behavior and provide positive reinforcement to encourage positive social behavior
  • Plan and facilitate recreational activities to promote development, socialization, and self-esteem
  • Create and maintain positive relationships with residents, their families, and other staff members
  • Respond to crisis situations in a professional and timely manner
  • Ensure compliance with all applicable laws, regulations, and agency policies
  • Participate in the development and implementation of treatment plans and goals

Security guard

Allied Universal Services
11.2017 - 04.2018
  • Provided physical security for a commercial business in a retail setting
  • Monitored surveillance systems, ensuring all security protocols were followed
  • Responded to alarms and other emergency situations
  • Conducted regular patrols of the premises, ensuring all safety protocols were met
  • Interacted with customers and staff, providing assistance and resolving disputes
  • Maintained professional composure in potentially dangerous situations
  • Updated logs and reports detailing activities, security breaches, and incidents
  • Investigated suspicious activities and reported findings to the appropriate parties
  • Ensured all security equipment was functioning properly and up to date

Security Guard

American Protective services
12.2015 - 11.2017
  • Patrolled and monitored premises to maintain security and order
  • Reported suspicious activities and observed safety regulations
  • Responded to alarms and emergency calls
  • Conducted routine inspections to ensure security and safety standards
  • Investigated and wrote detailed reports on incidents and accidents
  • Answered inquiries and provided customer service
  • Controlled access to areas using surveillance cameras and other security equipment
  • Utilized radios, telephones, and other communication devices to remain in contact with supervisor
  • Maintained a safe and secure environment for visitors and employees

Security Guard

Unified protective Services
03.2014 - 10.2015
  • Monitored and observed premises to detect any suspicious activities or persons in assigned areas
  • Patrolled premises regularly to ensure safety and security of occupants
  • Responded quickly and calmly to emergencies, alarms, and security breaches
  • Monitored CCTV footage to identify any suspicious activities or persons
  • Maintained detailed incident reports and logs of daily activities
  • Conducted daily inspections of all security equipment and systems

Education

Basic - undefined

Golden Valley High School
Bakersfield

Skills

  • Scheduling management
  • New admissions
  • Appointment scheduling
  • Meeting facilitation
  • Software knowledge
  • Charting
  • Training and mentoring
  • Paperwork processing
  • Workflow coordination
  • Certified in CPR/AED
  • Budget planning
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Patient safety
  • Relationship building

CUST

  • 8+ years of experience in various customer service roles
  • Provided support and guidance to up to 10 at-risk youth in a residential group home setting
  • Developed and implemented individualized behavior plans to help each youth reach their goals
  • Monitored and supervised activities, including meals, medical treatments, and recreational activities
  • Established positive relationships with each youth by providing emotional support and guidance
  • Responsible for monitoring and patrolling the premises of the building to ensure the safety of employees and visitors
  • Conducted regular inspections and surveillance to identify any security risks and threats
  • Responded to any emergency situations, and provided assistance to customers and visitors
  • Monitored CCTV and alarm systems for any suspicious activities

Timeline

Unit Coordinator

Scotts Facility
11.2024 - 05.2025

Shelter Specialists

Mercy house transitional living
04.2022 - 08.2023

STAFF

WinGate Wilderness Therapy
01.2018 - 02.2022

Security guard

Allied Universal Services
11.2017 - 04.2018

Security Guard

American Protective services
12.2015 - 11.2017

Security Guard

Unified protective Services
03.2014 - 10.2015

Basic - undefined

Golden Valley High School

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