Summary
Overview
Work History
Education
Skills
Timeline
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Monique Savoy Allen

Pasadena,MD

Summary

Results-oriented Management and Program Analyst with a strong track record of analyzing and evaluating organizational operations to enhance efficiency and effectiveness. Skilled in providing strategic guidance, managing program reporting functions and synthesizing technical information into concise briefings. Proven ability to meet deadlines and lead complex projects. Excellent analytical, communication, and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Senior Client Success Partner

SRECTrade
11.2021 - Current
  • Created knowledge-based internal resources, reducing redundant tasks by 40%.
  • Administered, planned, and implemented program and project activities, achieving 110% of company goals.
  • Utilized Six Sigma methodologies to improve project efficiency and effectiveness by 20%.
  • Researched and interpreted Program-related laws, Policy Regulations, guidelines, and procedures.
  • Managed acquisition requests and coordinated external information and deliverables.

Administrative Specialist III - Program Manager/Analyst

Maryland Public Service Commission
04.2019 - 11.2021
  • Managed restructuring of agency's solar renewable energy platform, achieving 560% higher efficiency.
  • Developed and implemented procedures, policies, and systems for program reporting records.
  • Obtained, analyzed, and interpreted data to ensure compliance with rules, regulations, and standards.
  • Provided valuable advice, guidance, and direction on program issues.

Administrative Specialist II

Maryland Public Service Commission
01.2014 - 04.2019
  • Coordinated and approved Solar Renewable MD Certifications.
  • Provided valuable advice, guidance, and direction on program issues.
  • Developed and implemented procedures, policies, and systems for program reporting records.
  • Synthesized technical information into briefing documents.
  • Demonstrated excellent time management and prioritization abilities.

Administrative Specialist I

Maryland Public Service Commission
04.2010 - 01.2014
  • Established training programs and developed detailed training materials.
  • Improved communication channels by 75% to support effective information dissemination.

Education

Bachelor of Science - Mass Communication

Bowie State University
Bowie

Skills

  • Program Analysis
  • Project Management
  • Data Analysis
  • Policy and Regulation Compliance
  • Communication and Presentation
  • Time Management
  • Team Leadership

Timeline

Senior Client Success Partner

SRECTrade
11.2021 - Current

Administrative Specialist III - Program Manager/Analyst

Maryland Public Service Commission
04.2019 - 11.2021

Administrative Specialist II

Maryland Public Service Commission
01.2014 - 04.2019

Administrative Specialist I

Maryland Public Service Commission
04.2010 - 01.2014

Bachelor of Science - Mass Communication

Bowie State University

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Monique Savoy Allen