MONIQUE SILVA
Albuquerque,NM
Summary
Hardworking and reliable willing to explore and learn. Communicator & team player.
Overview
8
8
years of professional experience
Work History
Administrative Officer
Garcia’s Kitchen
Albuquerque, NM
09.2023 - 05.2025
- Managed daily office operations.
- Developed and maintained filing systems, enhancing document retrieval efficiency and accuracy.
- Answer phones
- Assisted with catering orders and payments.
Teller to Associate Banker
Chase Bank
Phoenix, AZ
11.2018 - 03.2020
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Account maintenance (account updates, wires, deposits & withdrawals, transaction line loan payments, tax payments, US savings bonds, and foreign currency)
- Helping customers with digital options.
- Customer service and customer overall satisfaction.
- Balanced teller drawers and ATM cash.
- Opened, closed, and updated accounts for customers.
Assistant Manager
Dollar General
07.2017 - 01.2019
- Customer service
- Promoted from cashier to lead 3 months from start date.
- Promoted from lead to assistant manager within 1 year from hire date.
- Restocking merchandise.
- Employee scheduling, time sheets, accounting/ deposits, multi-tasking while managing store and employee assistance.
Education
High School Diploma - undefined
Bradshaw Mountain High School
Prescott Valley, AZSkills
- Cash handling
- Fast learner
- Customer friendly
- Computer proficient
- Office management
Timeline
Administrative Officer
Garcia’s Kitchen
09.2023 - 05.2025
Teller to Associate Banker
Chase Bank
11.2018 - 03.2020
Assistant Manager
Dollar General
07.2017 - 01.2019
High School Diploma - undefined
Bradshaw Mountain High School