Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Riverside Family Medicine
Hampton, VA
07.2021 - Current
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Filed insurance claims forms in accordance with applicable regulations.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Documented notes during patient visits.
Scheduled appointments for patients via phone and in person.
Incorporated outside records into charts and EHR.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistant
National Neuropathy Center
Newport News, VA
08.2009 - 07.2020
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Documented notes during patient visits.
Scheduled appointments for patients via phone and in person.
Organized charts, documents and supplies to maintain team productivity.
Educated patients about medications, procedures and physician's instructions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Prepared treatment rooms for patient examinations.
Contacted medical facilities to schedule patients for admission.
Education
Associate of Arts - Occupational Science Medical Assistant Clinical Focus
Centura College
01.2016
Skills
Patient Scheduling
Data Entry
Catheter change and preparation
Medical Records Management
Medical Terminology
Phlebotomy
Professional Bedside Manner
Insurance Claims
Certified in Basic Life Support (BLS)
Patient Care Coordination
Analytical decision-making skills
Vital signs monitoring
Hospice Care
References
References Available Upon Request
References
References available upon request.
Timeline
Medical Assistant
Riverside Family Medicine
07.2021 - Current
Medical Assistant
National Neuropathy Center
08.2009 - 07.2020
Associate of Arts - Occupational Science Medical Assistant Clinical Focus
Centura College
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