Monique Stoves
Richmond Hts,Mo
Summary
Enthusiastic team player eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn and continue to grow within the educational field. Able to understand new concepts and adapt them efficiently.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Academic Program Coordinator
Washington University School Of Medicine
10.2023 - Current
- Serves as the primary contact for MPHS students and postdoctoral trainees, program leadership, faculty, staff, and other University departments/external contacts related to the graduate and postdoctoral training programs.
- Coordinating the MPHS program which includes admissions, matriculation, registration, advising, classroom coordination, evaluation, commencement and alumni engagements.
- Coordinates postdoctoral trainee travel arrangements, conference/course registration related to professional development using a University procurement cared. Prepares expense report for reimbursement.
- Serves as a liaisons for students and postdoctoral trainees to faculty and other University committees and programs.
- Works with program leadership to help execute the strategic projects and priorities of the graduate and postdoctoral programs.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Analyzed budget and implemented financial plans for academic programs and related events.
Admissions Service Coordinator
Washington University In St. Louis
09.2021 - Current
- Provide great customer while answering phone calls.
- Responds to admission emails regarding inquiries from prospective and admitted students, parents, high school counselors, and internal staff members.
- Assist students and parents regarding application materials, application processes, test scores, essays, student portal and letters of recommendations.
- Enters confidential information into Slate, CRM system.
- Maintains accurate information for applicants, counselors, and teachers.
- Gather and processes OISS Visas request for International Students.
- Prepare completed files for the Admissions Team
- File review and verification support of official documents and materials received by Undergraduate Admissions.
- Downloads and input test scores from testing agencies for SAT, ACT, TOEFL, and Duolingo.
- Recalculate GPAs and ranking information from student transcripts.
Curriculum Coordinator
Washington University School Of Medicine
12.2019 - 09.2021
- Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Organized, ordered, scheduled, and facilitated all NBME exams.
- Managed all NBME exams and coordinated full time staff members
- Worked closely with Clerkship Directors and Department Coordinators regarding student scores
- Tracked students progress towards graduation in their final year of medical school
- Managed elective course materials
- Worked one on one with over 300 visiting medical students a year
- Provided assistance one one one with visiting students to ensure they were on board to all WUSM systems
- Scheduled and performed N95 Mask Fit testing for Medical students
Patient Service Representative
Breast Care Consultants
11.2018 - 12.2019
- Obtained insurance information, referral forms, and patient information
- Collectedinsurance copays at point of service Schedules, reschedules, and cancels/confirms patient appointments
- Performed inbound/outbound phone calls and handles patient questions when needed
- Responsible for completing patient registration and input imaging orders.
Senior Staffing Coordinator
Missouri Baptist Medical Ctr
04.2016 - 11.2018
- Collected patient and newborn information for a certificate of birth to be filed with The State of Missouri Submitted Vital Records to The State of Missouri for approval
- Contacted patients for additional information when needed Notarized documents upon request
- Entered Congenital Heart Disease Screening (CCHD) for state records
- Received incoming calls regarding Birth Certificate information
- Performed screening competencies
- Conducted all newborn hearing screenings before discharge
- Communicated effectively with parents
- Entered results into electronic medical records/state forms
- Managed and trained new hearing screenings when needed
- Ordered additional equipment
- Processed timesheets and eto payroll for two departments.
Communication Liaison
Total Access Urgent Care
09.2015 - 04.2016
- Provided information to the community and businesses about Total Access Urgent Care
- Secondary responsibilities consisted of attendance of Chamber of Commerce meetings around the St. Louis area by networking
- Assisted in outside activities by conducting Boy/Girl Scouts events within facilities
- Attended different conference events with school nurses and Health fairs
- Appeared on Fox Channel 2 with one of the physicians and appeared on Y98 Morning Show
Training Lead
Total Access Urgent Care
12.2014 - 09.2015
- Provided interpersonal and communication skills on a daily basis
- Worked in a fast paced environment and confirmed my co workers were providing excellent customer service from check in to check out
- Trained new employees for the front desk
- Supplied the trainees with job objectives and information to perform their job
- Listened carefully to patients concerns and answered questions correctly and effectively.
- Opened and closed facilities
- Collected cash and balanced transactions at the end of each shift
Receptionist
Danna McKitrick, P.C Clayton
05.2014 - 12.2014
- Provided secretarial, clerical, and administrative support in order to ensure services were provided in an effective manner
- Secondary responsibilities were greeted and assisted visitors
- Received and directed telephone and faxed messages
- Assisted in planning and preparation of meetings as well as conference calls
- Supported attorneys and paralegals as requested
- Performed additional administrative skills when needed
Pre College Access Advisor
Association for Education Excellence
09.2010 - 02.2014
- Primary responsibilities were identified students with the potential for post-secondary education
- Provided academic assistance to various grade levels
- Prepared students in areas such as test-taking, priority setting, handling finances, and academic planning
- Secondary responsibilities were to present students with motivational materials and encouragement
- Assisted students with ACT preparations
- Guided students in choosing career paths and conducted college tours
Education
Bachelor of Science - Integrated Studies With A Concentration in Soc Sci
University College
St. Louis, Mo05.2024
Skills
- Detailed oriented
- Progress tracking
- Student plans
- Maintains accurate information
- Computer proficiency
- Written Communication
- Excellent work ethic
- Self-motivated professional
- Critical thinking
- Implementation support
- Organizational performance
- Record keeping
Certification
Certification CPR Certification
Missouri Notary
Additional Information
- AWARDS
- Alpha Sigma Lambda
- Nominated for employee of the month in February 2018 Recipient of the 2017
- Nursing Team Award Nominated for Administrative Professional of the year 2016 Excellence Award
Timeline
Academic Program Coordinator
Washington University School Of Medicine
10.2023 - Current
Admissions Service Coordinator
Washington University In St. Louis
09.2021 - Current
Curriculum Coordinator
Washington University School Of Medicine
12.2019 - 09.2021
Patient Service Representative
Breast Care Consultants
11.2018 - 12.2019
Senior Staffing Coordinator
Missouri Baptist Medical Ctr
04.2016 - 11.2018
Communication Liaison
Total Access Urgent Care
09.2015 - 04.2016
Training Lead
Total Access Urgent Care
12.2014 - 09.2015
Receptionist
Danna McKitrick, P.C Clayton
05.2014 - 12.2014
Pre College Access Advisor
Association for Education Excellence
09.2010 - 02.2014
Bachelor of Science - Integrated Studies With A Concentration in Soc Sci
University College