Monique Street

Put out AM/PM line work to ensure all lines go out in a timely manner

Provide customer service to all operators and operations personnel

Handling of tardy, absence and accurance reports

Completion of Day Book for following day in a cost effective way for WMATA

Inputting of information in Trapeze and on Day Book to correspond the current work day

Time keeping of operator schedules to ensure correct pay

Communicates effectively with MICC to notify of line delays and discontinued service

Daily Operation of a commercial bus transporting passengers along a designated route while adhering to a time schedule.

Conduct pre-trip inspections on assigned vehicles to ensure a safe, smooth and comfortable ride to all passengers. Assisted distressed passengers and notified MICC of bus location and passenger symptoms.

Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.

Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and detours.

Instruction of Operator Candidates along a designated route adhering to a time schedule with passenger load

Performed end of work day evaluations on Operator Candidates

Performed triage services on patients prior to being seen by doctor.

Assisted physicians with examinations, procedures, and treatments to ensure optimal patient care.

Oversaw the maintenance of medical equipment, ensuring all tools were properly cleaned, sterilized, and in working condition for use during patient care.

Coordinated schedules of multiple providers to optimize appointment availability for patients.

Collected and prepared laboratory test for delivery to lab

Responsible for collection of patient accounts, bookkeeping and correspondence

Received applications and performed initial screenings

Conducted new hire orientations

Effectively trained and supervised new hires on protocols and procedures