Monique Taylor
Broadalbin
Summary
Detail-oriented and organized professional with a bachelors degree in Human Services and experience managing administrative operations, Assisted with payroll processing and employee time keeping and billing for both state related projects and private-sector offices. Skilled in staff training, coordinating meetings, and streamlining workflows to improve efficiency and accuracy. Certified notary public with strong proficiency in Microsoft Office, including Excel, Word, and power point. Demonstrated ability to work effectively with people, handling sensitive data, ensure compliance with regulations, and maintain accurate records while supporting team success!
Overview
7
7
years of professional experience
Work History
Service Coordinator Supervisor
Stark Tech Services
08.2022 - 09.2025
- Assisted payroll team by entering employee hours into spreadsheets and preparing invoices for processing for work at the Empire State Plaza.
- Trained new employees and existing staff on the transition to new HVAC management software, ensuring smooth adoption and consistent workflow efficiency.
- Improved service coordination by implementing efficient scheduling procedures and streamlining communication channels.
- Served as a notary public, handling official documentation and ensuring legal compliance.
- led meetings with Sales representatives to review contracts, verify accuracy of figures, and ensure compliance with company standards.
Accounts Manager
Dr. Green Dental Office
04.2018 - 07.2022
- Managed the billing department and front desk operations, overseeing patient accounts, insurance claims, and staff workflow to ensure efficient, accurate and timely processing.
- Coordinated with insurance providers to resolve claim discrepancies, maintain compliance with regulations, and optimize payment turnaround.
- Implemented office procedures and workflow improvements, increasing efficiency and accuracy across the billing department.
- Trained front desk staff on billing procedures, software systems, and patient account management.
Education
Bachelor of Science - Human Services
SUNY Empire State College
Saratoga Springs, NY06-2021
No Degree - Billing And Coding
Bradford Hall
Albany, NY05-2010
Skills
- Billing and Insurance Management
- Time keeping and payroll support
- Staff Training & Team Leadership
- Notary & Compliance Expertise
- Strong leadership
- Microsoft Office Proficiency (Excel, Word, PowerPoint)
Timeline
Service Coordinator Supervisor
Stark Tech Services
08.2022 - 09.2025
Accounts Manager
Dr. Green Dental Office
04.2018 - 07.2022
Bachelor of Science - Human Services
SUNY Empire State College
No Degree - Billing And Coding
Bradford Hall
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