Monique Thomas
Jersey City,NJ
Summary
Customer-oriented [Job Title] focused on increasing production, minimizing equipment downtime and costs and maximizing overall plant efficiency. My goal is to ensure the company I work for my full and knowledgeable expertise on keeping the operation ongoing and successful. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
22
22
years of professional experience
Work History
Quality Assurance Specialist
DHL ECommerce
Avenel, NJ
04.2023 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Implemented process improvements to increase productivity in quality assurance operations.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Fixed identified issues to improve workflows.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
sales associate
Walmart
kearny
08.2014 - Current
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Responded to customer questions and requests in a prompt and efficient manner
- Engaged with customers in a sincere and friendly manner
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Prioritized helping customers over completing other routine tasks in the store.
Forklift Operator
DHL Global Mail
Avenel, NJ
12.2015 - 04.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
mail clerk
united states postal service
Kearny
12.2013 - 02.2014
- Loaded and unloaded ship cargo
- Attached identifying tags to containers
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
- Unloaded cargo from truck with hand trucks and pallet jacks
- Sorted cargo before loading and unloading
- Achieved a [Number]% on-time shipment rate
- Processed [Number] shipments per [Time period].
package receiver
United parcel service
Secaucus
07.2009 - 12.2013
- Achieved a [Number]% on-time shipment rate
- Processed [Number] shipments per [Time period]
- Sorted cargo before loading and unloading
- Tagged all inbound merchandise with receiving date
- Reported all equipment failures and malfunctions to supervisor
- Attached identifying tags to containers.
dietary aide
castle hill nursing home
union
01.2008 - 05.2009
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
- Practiced safe food handling procedures at all times.
mail handler
United states postal service
jersey city
06.2002 - 11.2007
- Sorted cargo before loading and unloading
- Cleaned and maintained the warehouse in compliance with OSHA safety standards
- Unloaded cargo from truck with hand trucks and pallet jacks
- Attached identifying tags to containers.
Education
High School Diploma -
Lincoln high school
jersey city, NJ01.1998
Skills
- Assembly line production
- Production procedures
- Exceptional organizational skills
- Interpersonal skills
- Extremely quick learner
- Chemical processing skillfulness
- Team Leadership
- Team Collaboration
- Decision-Making
- Problem-solving skills
Timeline
Quality Assurance Specialist
DHL ECommerce
04.2023 - Current
Forklift Operator
DHL Global Mail
12.2015 - 04.2023
sales associate
Walmart
08.2014 - Current
mail clerk
united states postal service
12.2013 - 02.2014
package receiver
United parcel service
07.2009 - 12.2013
dietary aide
castle hill nursing home
01.2008 - 05.2009
mail handler
United states postal service
06.2002 - 11.2007
High School Diploma -
Lincoln high school