Hi, I’m
Monique Thomas
Baker
Athens,GA
Summary
Dynamic professional with diverse experience in food service, including a managerial role at Insomnia Cookies. Proven ability to streamline operations and enhance customer satisfaction through effective team development and time management. Skilled in baking and customer service, with a strong aptitude for fast learning and adapting to new challenges.
Overview
3
years of professional experience
Work History
Publix
Baker Apprentice
11.2024 - Current
Job overview
- Developed expertise in intricate baking procedures such as dough preparation and oven management.
- Attended to customers efficiently at the counter, providing information about bakery products.
Insomnia Cookies
Manager
04.2024 - 10.2024
Job overview
- Achieved completion of various responsibilities adhering to set time constraints.
- Streamlined processes by developing multi-skilled employees for improved operational efficiency.
- Supervised expenditure to maintain budget limits and amplify earnings.
Dunkin' Donuts
Barista
05.2023 - 05.2024
Job overview
- Upheld high safety by maintaining an orderly workspace.
- Efficiently managed time to address both customer-facing and operational duties.
- Managed queues and crowds with efficient, rapid service.
Cookout
Line Cook
09.2022 - 01.2023
Job overview
- Configured kitchen equipment and work areas for optimized daily operations.
- Demonstrated versatility through rapid adaptation to unfamiliar culinary practices.
- Handled multiple orders at the same time accurately, enhancing customer satisfaction.
Education
Penn Foster Career SchoolScranton, PA
High School Diploma
Skills
- Fast Learning Ability
- Knowledgeable In Customer Service
- Manager Experience
- Diverse Experience
Accomplishments
Was able to not only raise our profits by 40%, but was also able to raise over Store/Customer Score from 46% to 93%.
Timeline
Baker Apprentice
Publix
11.2024 - Current
Manager
Insomnia Cookies
04.2024 - 10.2024
Barista
Dunkin' Donuts
05.2023 - 05.2024
Line Cook
Cookout
09.2022 - 01.2023
Penn Foster Career School
High School Diploma
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