Monique Trowers
Summary
Accomplished corporate professional with 20 years of diverse business experience in Human Resources Strategy, Global HR Consulting at TriNet, and Executive Corporate Training. Expertise in public speaking, writing, and managing multiple projects simultaneously. Holds a Master's degree in Management & Leadership and certifications in Human Resources Management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Corporate Training Director - Human Resources
KW Consulting
01.2019 - Current
- Facilitates onsite & virtual interpersonal and systems-based trainings targeting all employees, various regions.
- Financial reporting and budgeting, including but not limited to Accounts Receivable, and Payables.
- Property management training, including but not limited to property software, and ledger research.
- Standard Operating Procedure creation, implementation, and global team communications.
- Utilizes UKG Learning Management System to create courses/curriculums, track, and compile metrics.
- Collaborates with C-Suite to identify training deficiencies and offer solutions to managerial team.
- Creates training content, platform-based learning manuals and implements employee assessments.
- Conceptualizes training materials based on data and research.
- Addresses advancements in technology and development to implement changes accordingly in the workplace.
- Leads strategic based focus groups for growth and development and global buddy system corporate programs.
- Creates & maintains annual training department budget.
- Succession planning, training /development, and recruitment committee chair member.
- Consults with department managers and C-Suite leaders regarding best practices relating to training compliance, employee growth and overall development.
- Metrics tracking and client retention strategy via Monday.com.
Adjunct Facilitator
People Empowering People- Non-Profit Organization
01.2020 - 01.2022
- Facilitated People Empowering People program for adults working towards finding their inner strength, becoming more responsible, honing their communication skills, and making a positive impact in their communities.
- Part Time Contract
Senior Human Resources Consultant
TriNet
01.2014 - 01.2019
- Provides professional and comprehensive human resources consultation as a strategic business partner, for over 90+ clients with 50+ employees each in book of business.
- Strategized and provided counsel on the best practices for these clients regarding employee management and relations, hiring/onboarding, employee counseling/progressive discipline/terminations, workers compensation, and drafting of separation agreements, while commanding strong knowledge of relevant legislation amongst varying regions and responding in deadline to clients.
- Synopsis
Director of Human Resources
American Debt Counseling
01.2009 - 01.2014
- Strategic staffing and planning, new hire orientation and onboarding of new talent.
- Manages employee lifecycle including but not limited to succession planning/forecasting, reporting directly to CEO.
- Employee benefits administration of HMO/PPO, HDHP, dental, eye, disability, and retirement plans.
- Weekly payroll processing and accounting reconciliation.
- Quarterly & annual departmental budgeting reporting to C-Suite.
- Employee coaching, including but not limited to progressive discipline & performance improvement plans.
- Training and development: Harassment Prevention, Conflict Resolution, Diversity in the Workplace.
- Works with the CEO & C-Suite to accomplish company mission and goals.
Education
Masters - Management & Leadership
Liberty University
Bachelor of Science - Business Administration-Human Resources Management
DeVry University
Skills
- Employee Growth & Development Focus Group Leader
- AR/AP & Financial Reporting
- Budgeting & Forecasting
- CRM- Salesforce & Zoho
- Curriculum Development
- Employment Hearings
- Policy & Handbook Creation
- Payroll & Benefits Administrator
- UKG/UltiPro, HRIS, ADP, PC Law, HR Passport, various accounting & operational platforms
- Training Facilitator: Leadership in the Workplace, Harassment Prevention, Email Etiquette, HR Best Practices for Employers
- Municipal, State & Federal Employment Law Knowledge
- Project Management
- Employee Relations
- Workers Compensation
- Compensation Planning
- Creativity and Innovation
- Coaching and Mentoring
- E-learning Development
- Training Evaluation
Certification
Human Resources Management
Organizational Disaster & Succession Planning
Conflict De-escalation
Best Practices for Hiring/Onboarding, Coaching, Employee Development, and Terminations
Diversity in the Workplace
Emotional Intelligence in the Workplace
Stress Management
Timeline
Adjunct Facilitator
People Empowering People- Non-Profit Organization
01.2020 - 01.2022
Corporate Training Director - Human Resources
KW Consulting
01.2019 - Current
Senior Human Resources Consultant
TriNet
01.2014 - 01.2019
Director of Human Resources
American Debt Counseling
01.2009 - 01.2014
Bachelor of Science - Business Administration-Human Resources Management
DeVry University
Masters - Management & Leadership
Liberty University