Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Monique Vang

Minneapolis,MN

Summary

Hardworking and dedicated registered nurse with four years of experience working with complex pediatric patients and over one year of working in family practice triage. Strives to deliver the highest quality of care based on patient needs following standardized protocols and documentation. Highly collaborative in the team setting but also able to work independently to complete tasks. Consistently strives to advocate for patients, and work to provide consistent, improving, and exceptional quality care in the health system.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Triage Nurse

M Health Fairview
11.2022 - Current
  • Triage patient calls regarding their symptoms, medication refills, and test results. Completing at least 30 patient calls and 50 patient messages on daily basis.
  • Review patient charts and records to ensure that all details are gathered to proceed with standardized, symptom-based triage protocols.
  • Work on medication reconciliation to improve clinic qualitative metrics to improve overall quality for clinic and system.
  • Function as liaison between physicians, patients, and staff members in delivery of complex messages and care plans.
  • Improve access by referring patients to our acute center to provide quality and seamless hand off for further evaluation to prevent need of going to urgent care or emergency department.
  • Reduce hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Utilize critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.

Pediatric Home Care Nurse

Pediatric Home Care Services
08.2017 - 08.2021
  • Nurse trainer position from Sept 2019 - August 2021. Train and educate new nurses on company protocols, policies, and procedures as needed in patients' homes and through simulation labs done in office.
  • Worked in tandem with patient's case managers, respiratory therapy, social worker, dietician, and other team members to assist new patients transitioning home from hospital.
  • Review patient charts regarding medications, treatments, dressings, and other nursing services, according to care plan and condition of patient.
  • Performed independent emergency measures to counteract adverse developments and notifies physician and case manager of patient's condition.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Educate and supervised patients and family members regarding safe practices, medication administration, and compliance with therapies.
  • Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.

Certified Nursing Assistant

Carondelet Village Of Presbyterian Homes
08.2015 - 05.2017
  • Cared for up to 15 residents per shift in assisted living and memory care facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Administered medications in timely manner and observed for any side effects. Increased resident compliance with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good personal hygiene by aiding patients with activities of daily living such as bathing, oral care, and toileting.
  • Established thriving environment by participating in group activities with patients to boost mood, improve overall memory and provide light entertainment.

Education

Bachelor of Science - Nursing

St. Catherine University
St. Paul, MN
05.2017

Skills

  • Analytical thinker
  • Attentive to detail
  • Adaptable
  • Team collaboration
  • Strong interpersonal and communication
  • Disease prevention
  • Patient education
  • Epic System software
  • Microsoft: Office, Word, Excel, and Powerpoint
  • Cisco Jabber telephone system

Certification

  • Registered Nurse (RN) - State of Minnesota, license #2459521, expires 12/31/2024
  • Basic Life Support Provider (BLS), American Heart Association certified, expires 09/2024

Timeline

Triage Nurse

M Health Fairview
11.2022 - Current

Pediatric Home Care Nurse

Pediatric Home Care Services
08.2017 - 08.2021

Certified Nursing Assistant

Carondelet Village Of Presbyterian Homes
08.2015 - 05.2017

Bachelor of Science - Nursing

St. Catherine University

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Monique Vang