Monique Viviers
Orkney,South Africa
Summary
Dedicated professional with strong interpersonal and communication skills, effectively navigating fast-paced environments. Reliable team player who adapts to challenges and prioritizes exceptional customer service while upholding high professional standards.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Food Concessioner
Miller Concessions Inc.
06.2026 - Current
- Prepare and serve food and beverages while maintaining HACCP food safety and sanitation standards.
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced, high-volume event environments.
- Handled cash transactions and point-of-sale (POS) operations with accuracy and efficiency, ensuring smooth service flow.
- Assist with the setup, operation, and breakdown of concession stands for large-scale events.
- Maintain cleanliness, organization, and compliance with food safety procedures.
- Work collaboratively with team members to meet service targets during peak attendance.
- Resolved customer inquiries professionally, fostering a positive guest experience through effective communication.
- Demonstrate adaptability, reliability, and strong performance in a demanding seasonal work environment.
General Assistant / Weighbridge Operator
Vaalbrug Dolomite Mine
02.2025 - 06.2026
- Captured and processed vehicle weight data accurately.
- Issued weighbridge tickets and maintained accurate records.
- Ensured compliance with company procedures and safety regulations.
- Recorded vehicle weight data in a systematic manner.
- Generated weighbridge tickets and logged records systematically.
- Collaborated with team members on various tasks to maintain seamless operations.
- Assisted with filing, documentation control, and administrative duties.
Barlady
Maryland Guestfarm
01.2024 - 02.2025
- Provided exceptional customer service in fast-paced hospitality environment, enhancing guest satisfaction.
- Delivered excellent customer service in a fast-paced hospitality environment.
- Processed cash and card transactions with precision, ensuring accurate and efficient service.
- Maintained cleanliness and organization in bar area during service hours.
- Processed cash and card transactions at point of sale.
- Contributed to welcoming and enjoyable guest experience through attentive service and engagement.
Education
National Senior Certificate (Matric) -
Schoonspruit High School
Klerksdorp, Northwest 01.2019 - 01.2023
Skills
- Food safety
- Cash handling
- Data Entry
- Customer service
- Inventory management
- Record keeping
- Organization
- Time Management
- Customer Service
- Teamwork
- Adaptability & Flexibility
- Communication
- Attention to Detail
Languages
- Afrikaans, Fluent
- English, Fluent
Timeline
Food Concessioner
Miller Concessions Inc.
06.2026 - Current
General Assistant / Weighbridge Operator
Vaalbrug Dolomite Mine
02.2025 - 06.2026
Barlady
Maryland Guestfarm
01.2024 - 02.2025
National Senior Certificate (Matric) -
Schoonspruit High School
01.2019 - 01.2023