Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Monique Wall

Ewa Beach,Hi

Summary

Competent VP of Growth with strong background in identifying and capitalizing on business growth opportunities. Proven track record of successfully negotiating partnerships and expanding market presence. Demonstrated ability to lead cross-functional teams and develop strategic business plans.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Business Development Manager

HawaiiUSA Federal Credit Union
03.2018 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Facilitate regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Manage a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Monitors market trends and competitor activities to identify areas of potential opportunity.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Developed and maintained strategic partnerships to provide added value to clients and increase competitive advantage.
  • Led cross-functional teams to launch marketing campaigns, resulting in increased brand awareness.
  • Analyzed performance metrics to identify areas for improvement and implement corrective actions.
  • Secured high-value accounts through persistent and strategic outreach efforts.
  • Drove revenue growth by identifying and securing new business opportunities in untapped markets.
  • Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
  • Participated in trade shows and conferences to network and generate leads.
  • Enhanced team productivity and efficiency through implementation of strategic project management tools and techniques.
  • Fostered culture of innovation, encouraging team members to propose new ideas for products and services.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed approximately 25 accounts to retain existing relationships and grow share of business.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Marketing Executive

Marriott Ko’Olina
08.2017 - 11.2017
  • Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
  • Increased sales revenue by developing and implementing strategic marketing plans.
  • Maximized revenue potential by identifying upsell opportunities within existing client base.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Maintained reporting and developed actionable insights to continually improve branding efforts.
  • Developed persuasive sales pitches for presenting to potential clients, leading to increased conversion rates.
  • Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Senior Membership Development Specialist

Hawaiian Financial Federal Credit Union
04.2008 - 08.2017
  • Identified training needs and developed content while evaluating existing programs.
  • Forged partnerships with local businesses, schools, and community organizations who provide additional resources or support necessary to expand our reach further than ever before.
  • Collaborated with cross-functional teams to ensure alignment between fundraising goals and program delivery expectations.
  • Fostered and facilitated relationships with product distribution channels to increase product sales.
  • Set up and maintained account management processes and reporting tools.
  • Conducted cold- calls to prospect external lead sources and advance sales process.
  • Closed new business and streamlined account transition to customer relations department.
  • Built and maintained professional relationships with vendors and suppliers.
  • Trained and mentored four new personnel hired to fulfill various roles.
  • Used CRM program to design training for new team members and increased productivity rates 50%.

Education

Some College (No Degree) - Business

Leeward Community College
Pearl City, HI
06-1999

High School Diploma -

St. Francis School
Honolulu
05-1997

Skills

  • Proven business development expertise
  • Skilled in client communication and feedback
  • Experienced in balancing commitments effectively
  • Effective team leadership
  • Strategic planning
  • Relationship building and management

Certification

  • Certified Financial Counselor-2023
  • Sales Person of the Year-2015
  • Rotary of Kapolei-2015, 2016, 2017
  • Rotary of Kapolei-2016 Chair of the Scholarship Committee

Affiliations

  • Board Member, Weed & Seed Hawai'i

Timeline

Business Development Manager

HawaiiUSA Federal Credit Union
03.2018 - Current

Marketing Executive

Marriott Ko’Olina
08.2017 - 11.2017

Senior Membership Development Specialist

Hawaiian Financial Federal Credit Union
04.2008 - 08.2017

Some College (No Degree) - Business

Leeward Community College

High School Diploma -

St. Francis School

Similar Profiles

CREATE PROFILE
Monique Wall