Monique Walton
jacksonville,FL
Summary
With a proven track record at People-Inc, I excel in compassionate caregiving and crisis management, enhancing client wellness and safety. My expertise in behavior redirection and relationship building fosters supportive community environments, significantly improving patient outcomes.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
People-Inc
08.2020 - 12.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Activity Director
Comprehensive at Williamsville
07.2014 - 09.2020
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
Certified Nursing Assistant
Delaware Center
05.2010 - 07.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma - General Studies
Proctor High
Utica, NY06.1998
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Appointment scheduling
- Patient care
- Disability awareness
- Client transportation
- ADL support
- Goal setting
- Team collaboration
- Social skills development
- Recreational activities
- Crisis management
- Patient management
- Progress documentation
- Individualized support planning
- Patient assessments
- Safety monitoring
- Community integration
- Medical records management
- Care plan management
- Care plan assessment
- Transportation assistance
- Indirect patient care
- Patient education
- Nutrition
- Care delivery
- Nutrition support
- EMR / EHR
- Report generation
- Case management
- Chronic disease management
- Self-advocacy training
- Clinical quality program standards
- Medical office administration
- Problem-solving
- Multitasking and organization
- Daily living support
- Empathy and patience
- HIPAA compliance
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Case documentation
- Behavioral support
- Positive reinforcement
- Client advocacy
- Conflict resolution
- Life skills training
- Record keeping
- De-escalation techniques
- Mobility assistance
- Self-care promotion
- Report writing
- Cultural awareness
- Emotional intelligence
- Community integration support
- Charting and documentation
- Healthcare
- State regulations
- Quality program protocols
- Therapeutic instruction
- Case management experience
- Wellness and nutrition knowledge
- Community activities
- Personal care assistance
- Support plan management
- Compassionate client care
- Adaptive equipment use
- Hygiene assistance
- First aid and CPR
- CPR certification
- Fast learner
- Documentation and recordkeeping
- First aid certification
- Medication management
- Attentive to people
- Ability to lift
- Cooking meals
- Certified in CPR/AED
- CPR/AED
- Vitals monitoring and documentation
- Decision-making
- Clear communication
- Housekeeping
- Critical thinking
- Infection control procedures
- Client safety and first aid
- Health services
Timeline
Direct Support Professional
People-Inc
08.2020 - 12.2024
Activity Director
Comprehensive at Williamsville
07.2014 - 09.2020
Certified Nursing Assistant
Delaware Center
05.2010 - 07.2014
High School Diploma - General Studies
Proctor High
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