Monique Zamarripa
Bellflower,CA
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Productive Phlebotomist offering 28 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
19
19
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Phlebotomist
LabCorp
Fullerton, CA
09.2012 - 08.2023
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Processed client payments and collected appropriate billing information.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Used heel and finger stick methods to obtain blood from capillaries.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
Phlebomist
Kaiser West Los Angeles, CA
Los Angeles, CA
08.2011 - 09.2011
- Worked flexible hours across night, weekend and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Phlebotomist Technician
Kaiser Permanente
Harbor City, CA
05.2010 - 01.2011
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
Pharmacy Technician
Quest Diagnostics
Alhambra, CA
11.2004 - 07.2008
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Monitored patients for reactions and verified sample quality.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
Diploma - Medical Assisting
Bryman College
Rosemead, CA08.1997
Certificate - Medical Terminology
East Los Angeles Occupational Center
Los Angeles, CA 01.1993 - 10.1993
Skills
- Blood Collection
- Data Entry
- Patient Support
- Paperwork Processing
- Patient Care
- Sanitation and Sterilization
- Specimen Preparation
- Venipuncture
Languages
Spanish
Limited
Certification
- Licensed Phlebotomy - 28 yrs
Timeline
Phlebotomist
LabCorp
09.2012 - 08.2023
Phlebomist
Kaiser West Los Angeles, CA
08.2011 - 09.2011
Phlebotomist Technician
Kaiser Permanente
05.2010 - 01.2011
Pharmacy Technician
Quest Diagnostics
11.2004 - 07.2008
Certificate - Medical Terminology
East Los Angeles Occupational Center
01.1993 - 10.1993
Diploma - Medical Assisting
Bryman College