Monique Castro

As a Jury Coordinator, I planned and coordinated jury services related to the selection, qualification, summons, orientation, and assignment of jurors to the Superior Trial Court; prepared financial and statistical reports and records including juror payroll claims. Excellent knowledge of JSI, a computerized jury management system. I had extensive public contact with individuals of diverse, socioeconomic backgrounds in this position. I exercised considerable independent judgment and discretion in performing my duties and am responsible for ensuring adequate and timely processing of jury panels. I monitored the status of jury trials to ensure panels are properly supplied; I prepared claims for juror fees and mileage; I conferred with bench officers, attorneys, litigants, and Court personnel regarding jury needs. I planned and conducted jury orientations, including speaking to large groups of prospective jurors; obtaining personal data; conversing with members of the public, and representing the court as a positive role model. Oversee the maintenance of the bench officers' libraries ensuring that research materials are current and new publications are ordered when requested and approved. Ensured that insert supplements are processed when received and publishers' billings are timely processed for payment. Assisted in planning and conducting staff training on technical and procedural aspects of unit functions. Implemented training for new jury coordinators. Ability to work effectively, accurately, and with grace under pressure in a fast-changing professional setting.

• Under the direction of the Court Services Manager or Court Services Supervisor, a courtroom compliance officer serves as collections clerk to a Judge or Commissioner in Superior Court, prepares commitment forms of Court proceedings, and performs difficult, complex, and confidential financial clerical work in support of courtroom sentencing. Directly communicates with the defendant/litigant regarding courtroom sentencing and proceedings. Court Service Assist III is the advanced journey level in the series, providing technical expertise to operational service units within the Superior Court. I performed the full range of specialized clerical duties and provide technical assistance in more complex assignments. A Court Services Assistant III will exercise considerable independent judgment and action within defined criteria.
• Assists the public on the phone or in-person in the use of Court forms, document filing procedures, researches case status, case documents, and file notations, researches and explains rules, procedures, and codes on specific questions; checks criminal warrants and histories; explains fees and fines.
• Processes claims, invoices, purchase orders, payments, and warrants; verifies, balances, and adjusts accounts and records; posts, tallies, and reconciles account records; compiles technical data for budget preparation; maintains automated and manual financial and statistical records; prepares journal entries; compiles data for state reimbursement
• Computes, receives, classifies, and posts payments, bail, fines, and fees; computes penalty assessments; accounts for jury deposits, enters bail and trust monies; and keeps various financial and statistical records; inputs data into various automated financial programs.
• Contacts debtors; uses legal action or other appropriate recovery methods; personally, interviews debtors and others to determine debtors' financial capabilities; assists debtors in establishing payment plans; explains legal obligations and possible legal consequences of nonpayment; renegotiates delinquent payment plans; analyzes delinquent accounts to determine collection potential and to achieve cost-effective dispositions.
  

• Managed administrative logistics of events planning, event booking, and event promotions (Fencing, Staging, Zone Permits, Event Permits, Vendor Licenses, Media Contracts, Entertainment Contracts, Electrical Contracts/Permits, Emergency Personal Contracts, etc.)
• Fulfilled contractual obligations for rehearsal and day of event coordination (Parades, Festivals, Weddings, City Cultural Events, City Holiday Festivities/Events, etc)
• Evaluated existing plans, processes, and events planning services to identify opportunities for improvement and potential expansion and growth opportunities. Examined existing contracts for accuracy and competitive rates.
• Coordinated florists, photographers, videographers, musicians, officiants, and ceremony participants during rehearsals and pre-ceremony, ceremony, and reception events, venues, vendors, entertainers, etc.
• Supervised onsite teams of event personnel technicians, and facility management teams.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Organized logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders.
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, rehearsal, ceremonies, and receptions.
• Performed duties in accordance with applicable standards, policies, and, regulatory guidelines to promote a safe working environment.