Monique Kincade
Atlanta,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
CEO
MKincade LLC
01.2006 - Current
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Established and maintained e-commerce website to promote and sell products.
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Improved monthly sales with successful marketing, sales and customer relations approaches
- Negotiated with suppliers to secure best prices for products
- Researched and developed new products to meet customer demands
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans
Account Manager
First Data
11.2006 - 07.2007
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Managed sales cycle to maintain solid customer base.
Branch Manager
Security Finance, Financial Services
09.2003 - 12.2005
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Examined customer loan applications for loan approvals and denials.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT07.2023
Timeline
Account Manager
First Data
11.2006 - 07.2007
CEO
MKincade LLC
01.2006 - Current
Branch Manager
Security Finance, Financial Services
09.2003 - 12.2005
Bachelor of Science - Business Management
Western Governors University