Monique Lewis CSP
Kodiak,AK
Summary
Highly-skilled operations executive with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase visibility to the mission and team capabilities. Resourceful operations leader experienced in monitoring the daily operations of the company and of other business executives. Adept at leading employees and encouraging maximum growth. Emergency Management and Business Continuity professional with vast experience in planning, developing and implementing risk response plans, developing continuity of operations plans, and implementing and testing emergency response plans and disaster recovery plans. Natural leader and skilled negotiator with a commitment to excellence.
Overview
23
23
years of professional experience
Work History
Chief Operations Officer/State Operations Manager
NWFF Environmental
03.2019 - Current
- Drive operational direction, administrative and cost efficiency, and coordination of time-critical hazardous spill response throughout the states of Washington, Oregon, Idaho, California, Arizona, and Alaska.
- Develop Standard Operating Procedures for high and low-hazard responses.
- Supported business growth through strategic planning and process development.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Selected to manage growth and stability of operations in a specific struggling state and achieved 30% increase in staff utilization for billable work and 20% increase in revenue in under a year.
- Continue professional development through training and seminar delivery at national conferences throughout the year.
Volunteer Firefighter
Bayside Fire Department
09.2016 - Current
- Maintain field skills with fire suppression, hazmat response, and technical rescue equipment.
- Assist with Hazardous Materials awareness, operations, confined space rescue, and first aid refresher training.
- Maintain EMT certification and field skills.
Alaska Operations Manager
Environmental Contracting Solutions
09.2016 - 03.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Performed Environmental Manager duties, including hazardous materials screening and sampling for multiple excavation/construction projects on USCG Base Kodiak.
- Responded to emergency spill incidents as part of the Incident Command System, holding positions of Environmental Unit Lead, Operations Section Chief, Planning Section Chief, and Incident Commander.
- Conducted Hazardous Building Materials Surveys on industrial and residential facilities throughout Alaska.
- Developed curriculum and served as lead instructor for Asbestos Worker and Supervisor courses in Alaska.
- Developed and delivered training courses to both internal employees and external clients in topics such as fall protection/high angle rescue, HAZWOPER, trench safety, and confined space operations and rescue.
- Performed Site Safety Officer and Quality Control Manager duties for excavation/vertical construction projects on USCG Base Kodiak.
- Develop and maintain health and safety program documentation for both internally and externally for clients.
- Note, ECS merged with NWFF environmental in 2019. Following merger, duties included launching disaster planning discipline and developing incident management qualifications charter program.
Senior Project/Program Manager
Ericsson, Inc
01.2009 - 01.2015
- Managed project organization of between 30 and 100 team members throughout the United States.
- Developed and exercised total site loss plans for mission-critical facilities throughout the United States.
- Reviewed plans and specs during the schematic design of pre-construction
- Worked with construction administration consultants to plan field observations
- Determined the project schedule, which included the sequence of all activities
- Implemented safety protocols and controls to ensure compliance with company, local, and federal regulations
- Implemented quality control standards across multiple programs and projects
- Obtained building and specialty permits from local jurisdictional agencies
- Managed project risks and issues to minimize schedule delays, cost overruns, or quality deficiencies
- Sourced qualified vendors and negotiated contracts Reduced and controlled company expenses by implementing after-action review and improvement planning process.
- Served on the company's international Emergency Response Team, providing program support, incident management support, and emergency medical expertise during training exercises and field deployments where critical communications infrastructure was needed in hostile or hazardous environments.
Volunteer Firefighter
Township Six Fire Department
05.2007 - 11.2014
- Assessed and repaired air monitoring equipment and breathing apparatus within manufacture specifications for field maintenance for the station.
- Conducted thorough tests and inspections of gear, equipment, and tools to stay ready for every fire or rescue scenario.
- Maintained HazMat and Technical Rescue training competencies through fire department during period when career position moved away from field response and centered more on project and program management.
- Administered medical care within EMT Basic scope of practice and conducted emergent response management.
- Developed and served as training officer for Junior Firefighter program at the department.
Senior Project & Emergency Response Manager
Sprint Corporation
01.2001 - 01.2009
- Developed and maintained all OSHA and NFPA required and/or recommended documentation for internal response teams, including training documentation and medical surveillance program documentation for the HazMat Team.
- Developed and delivered training for Disaster Responders in preparation for annual hurricane, tornado, and wildfire responses across the country.
- Planned and facilitated exercises for the HazMat response team and company-wide full-scale exercises for broader-scale emergency response integration.
- Performed the role of Operations Chief, HazMat Branch Director, Entry Team Member, Backup Team Member, or Decon Team Member during HazMat response operations.
- Performed the roles of Area Commander, Incident Commander, and Planning Section Chief for corporate-wide responses during the 2005 - 2009 hurricane seasons.
- Managed all phases of construction of short-term and long-term bases of operation for disaster response and recovery, including road construction; construction of office buildings and shelters for responders; and installation of power plants, potable water supply, and fueling stations
- Implemented quality controls for the above mentioned projects to ensure OSHA and EPA compliance as well as compliance with local regulations
- Managed disaster mitigation projects and programs that included re-enforcement of structural components; retrofitting of onsite generators; and hardening of entire facilities
- Managed environmental protection related projects including the retrofit of generators with secondary spill containment and conducting environmental impact assessments for new builds
Education
Master of Arts - Emergency Management & Homeland Security
American Military University
Charles Town07.2024
Bachelor of Arts - Emergency Management & Environmental Response
American Military University
Charles Town, WV08.2007
Associate of Arts - Criminal Justice
Washburn University of Topeka
Topeka, KSSkills
- Board Certified Safety Professional
- Qualified Environmental Professional
- ICS Operations Chief/Liaison Officer/HazMat Branch
- ICS 300/400/191 Trainer
- Search and Rescue Technician
- Alaska EMT 1 (National Registry Qualified EMT-B)
- Certified CPR/First Aid/AED Trainer
- Emergency Management/Continuity of Operations
- HazMat Technician (NFPA 470)
- Construction Safety Management
- Training Development/Delivery
- Project/Program Management
Accomplishments
- Certified Safety Professional
- Professional Continuity Practitioner
- AHERA Building Inspector
- FEMA ICS General Course Instructor
- Center for Domestic Preparedness Advanced Meters (COBRA)
- Firefighter II
- EMT I
- Hazardous Materials Technician
- Confined Space Rescue Technician
Affiliations
Member, American Society of Safety Engineers
Member, Kodiak Local Emergency Planning Committee
Company Commander, Alaska State Defense Force
Member, Kodiak Island Search and Rescue
Timeline
Chief Operations Officer/State Operations Manager
NWFF Environmental
03.2019 - Current
Volunteer Firefighter
Bayside Fire Department
09.2016 - Current
Alaska Operations Manager
Environmental Contracting Solutions
09.2016 - 03.2019
Senior Project/Program Manager
Ericsson, Inc
01.2009 - 01.2015
Volunteer Firefighter
Township Six Fire Department
05.2007 - 11.2014
Senior Project & Emergency Response Manager
Sprint Corporation
01.2001 - 01.2009
Master of Arts - Emergency Management & Homeland Security
American Military University
Bachelor of Arts - Emergency Management & Environmental Response
American Military University
Associate of Arts - Criminal Justice
Washburn University of Topeka
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