MONIQUE M. GERMER
Human Resources Manager
Grayson,GA
Summary
- Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Specialist GG-11
US Census Bureau, 40 Hrs Per Week
Atlanta , GA
08.2020 - 09.2021
- Reviewed and screened over a 1,000 applicant resumes to identify qualified candidates.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Created plans and communicated deadlines to complete projects on time.
Human Resources Manager GS-11
Department Of The Air Force, 40 Hrs Per Week
Tampa , FL
11.2017 - 12.2019
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Prepared project budgets, forecasting and inventory and material pricing points.
- Created and maintained purchase orders and records of all purchasing activities.
- Wrote standard operating procedures for department.
Labor & Employee Relations Specialist, GS-11
Department Of The Air Force, 40 Hrs Per Week
Tampa , FL
06.2017 - 10.2017
- Advised and guided senior management officials and other human resources personnel on broad and wide- range of difficult and complex conduct and performance issues encompassing all areas of concern to include, but not limited to; disciplinary/adverse actions, feedbacks/appraisals, leave and absences, hours of work, tele-work, physical fitness program, schedules, Performance Improvement Plans, supervisory records, grievances/complaints/appeals, drug and alcohol abuse, awards, FMLA, and BUS Codes
- Interpreted laws, regulations, rules, and local policies for management and employees; conducted extensive research to resolve complex and controversial issues and problems
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals by 75% through effective task prioritization and great work ethic.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Human Resources Classification and Staffing GS-09
Department Of The Air Force, 40 Hrs Per Week
San Antonio , TX
05.2016 - 05.2017
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
- Collaborated and advised managers and supervisors on recruitment placement matters while balancing all matters involving mission, functions, program organization and management of assigned organizations
- Created internal personnel tracking logs, databases and established electronic files for maintenance and tracking of documents and publications to support workforce requirements.
- Developed classified federal position descriptions, consulted on position management processes and procedures to include titles, series, pay plans and grades
- Implemented and interpreted regulations and policy related to competitive and noncompetitive staffing, veteran's preference, qualification standards and performed position classification work to include desk audits.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Identified complex problems and reviewed related information to develop and evaluate options and implement solutions.
- Planned and launched large-scale events that boosted employee participation by 90%.
- Reviewed applications and resumes to support hiring activities.
Human Resources Career Field Specialist, GS-7
Department Of The Air Force, 40 Hrs Per Week
San Antonio , TX
06.2015 - 05.2016
- Managed 7 employment activities of establishment: Planned and directed activities of staff workers concerned with such functions as developing sources of qualified applicants, conducted screening interviews, checked references and background, evaluated applicants' qualifications, and training for newly hired employees according to policy
- Executed principles and processes involved in business and organizational planning, coordination; including strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
- Counseled 11 external organization on laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and democratic political process in regards to personnel practices
- Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
- Devised and oversaw job fairs and career events as well as attended community events to engage with local businesses and build referral network.
- Scheduled new hire training, managed documentation and resolved initial concerns to support efficient on-boarding.
Human Resources Assistant, GS-05
Department Of The Air Force, 40 Hrs Per Week
San Antonio , TX
01.2014 - 06.2015
- Oversaw on-boarding of new employees by scheduling training, answering inquiries and processed paperwork on personnel records of over 20 employees monthly
- Collaborated and strengthened working relationships with base organizations to ensure smooth workflow and efficient mass briefings for personnel from multiple military branches; in-processing of more than 300 personnel monthly
- Improved administration tasks such as filing, developing spreadsheets, and scanning documents for inter- departmental use.
- Organized new employee orientation schedules for new hires.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Identified system needs and designed processes to support business requirements.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Education
No Degree -
Squadron Officer SchoolAir University (AU)
Maxwell AFB, AL04.2017
MBA - Business Management
Kaplan University
Davenport, IA05.2016
Bachelor of Arts - Human Resources Management
Kaplan University
Davenport, IA05.2016
Skills
- Employment Data Tracking and Record Keeping
- Analytical and Critical Thinking
- Prioritization and Time Management
- Verbal and Written Communication
- Flexible and Adaptable
- In-depth knowledge of HR Compliance and HR Systems
- Succession planning
- Trained in FMLA/ADA/EEO
- Project Management
- Performance Management
Certification
DEOMI Disability Program
Manager Course Graduate (2018)
Government Purchase Card (GPC) Certified (2017)
Secret Clearance (Active)
HR Level I Certification
Timeline
Human Resources Specialist GG-11
US Census Bureau, 40 Hrs Per Week
08.2020 - 09.2021
Human Resources Manager GS-11
Department Of The Air Force, 40 Hrs Per Week
11.2017 - 12.2019
Labor & Employee Relations Specialist, GS-11
Department Of The Air Force, 40 Hrs Per Week
06.2017 - 10.2017
Human Resources Classification and Staffing GS-09
Department Of The Air Force, 40 Hrs Per Week
05.2016 - 05.2017
Human Resources Career Field Specialist, GS-7
Department Of The Air Force, 40 Hrs Per Week
06.2015 - 05.2016
Human Resources Assistant, GS-05
Department Of The Air Force, 40 Hrs Per Week
01.2014 - 06.2015
No Degree -
Squadron Officer SchoolAir University (AU)
MBA - Business Management
Kaplan University
Bachelor of Arts - Human Resources Management
Kaplan University
DEOMI Disability Program
Manager Course Graduate (2018)
Government Purchase Card (GPC) Certified (2017)
Secret Clearance (Active)
HR Level I Certification
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