MONIQUE M GONZALEZ
Midland,TX
Summary
Dynamic and compassionate professional with a robust background in healthcare and education, notably at Midland ISD. Excelled in HIPAA compliance and venipuncture, enhancing patient care and laboratory efficiency. Demonstrated exceptional bedside manner and critical thinking, leading to significant improvements in patient and student support. Proven track record of fostering positive outcomes through skilled communication and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Behavioral Aide
Midland ISD
Midland, TX
08.2024 - Current
- Enforced rules consistently while providing support and understanding when necessary.
- Recorded and closely monitored student behaviors and progress to effectively identify changes needing attention.
- Monitored student progress and documented changes in behavior.
- Encouraged positive relationships between peers by facilitating discussions about feelings and emotions.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized positive reinforcement techniques to encourage appropriate behaviors.
Special Education Teaching Assistant
Midland ISD
Midland, TX
01.2024 - 08.2024
- Maintained attendance records and documented class activity.
- Set up and assisted with audiovisual equipment operation.
- Maintained communication logs between home and school regarding student behavior issues or concerns.
- Tutored individual students in specific subject areas based on identified needs.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
- Tutored students in course material to improve comprehension.
- Provided emotional support and guidance to students to help them reach their academic goals.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Motivated students using feedback and encouragement.
Substitute Teacher
Midland ISD
Midland, TX
08.2023 - 01.2024
- Implemented classroom rules to maintain order and discipline.
- Maintained accurate records of student performance, attendance and behavior.
- Provided classroom instruction following regular teacher's lesson plans.
- Supported special needs students by providing individual instruction as needed.
- Answered student questions about course concepts.
- Operated computers or audio-visual aids to supplement class presentations.
- Assisted with classroom management issues when needed.
- Left notes for head teacher about notable students, events and problems.
- Maintained classroom order and enforced school and class rules.
House Manager and Caregiver
Home
Midland, TX
12.2017 - 08.2023
- Look after one more child, in addition to my own.
- Provided emotional support during difficult times.
- Performed light housekeeping tasks related to care, such as laundry and changing linens.
- Cook, Clean
- Learn numbers, sing songs, and potty train.
- Maintain a healthy environment for all the little ones.
- Give love and support.
- Managed household errands and other essential duties.
- Planned and prepared healthy meals, snacks, and provided assistance with eating when necessary.
Clinical Laboratory Assistant
Mission Trails Baptist Hospital
San Antonio, TX
09.2015 - 12.2017
- Responsible for blood collections for neonates, infants, adolescents, adults and geriatrics as well as employees
- Preform clerical functions, processing duties and training of students and employees
- Completes established competencies for designated positions
Phlebotomist
Clinical Pathology Laboratories
San Antonio, TX
07.2013 - 04.2014
- Collect blood samples from all age groups
- Knowledge in the use of heel sticks, butterflies, syringes, and vacutainer
- Processing urine
- Rapid strep's tests
- Urine analysis testing
- Urine pregnancy test
- Glucose Tolerance tests
- Excellent customer service
- Verifies patient using proper identification methods
- Maintain safe, secure, and healthy work environment
- Knowledge of HIPPA
- Knowledge of 24 urine collection and give correct instructions to patients
- Specializes in pediatric blood draw
Phlebotomist
Mission Regional Medical Center
Mission, TX
02.2011 - 05.2013
- Emergency room Phlebotomist
- Obtains blood specimens by performing venipunctures with a vacutainer or butterfly
- Collect blood from babies by using a heel stick or venipuncture
- Run Cardiac tests, BNP tests, ER UDS tests
- Knowledge of HIPPA
- Costumer Service
- Point of care testing
- Giving verbal results to Nurses
- Verifies patient by reading patient identification and verbally asking them
- Maintain safe, secure, and healthy work environment
- Knowledge of responding to trauma codes or other codes like cardiac arrest
Patient Service Technician
Laboratory Corporation of America
Houston, TX
01.2010 - 02.2011
- Collect blood samples from all age groups
- Knowledge in the use of heel sticks, butterflies, syringes, and vacutainer
- Processing urine
- Rapid strep's tests
- Urine analysis testing
- Urine pregnancy test
- Glucose Tolerance tests
- Excellent customer service
- Verifies patient using proper identification methods
- Maintain safe, secure, and healthy work environment
- Knowledge of HIPPA
- Knowledge of 24 urine collection and give correct instructions to patients
Phlebotomist
Mission Regional Medical Center
Mission, TX
05.2008 - 12.2009
- Demonstrated ability to lead and motivate outstanding healthcare teams
- Followed infection control procedures
- Ensured safety and well-being of patients
- Phlebotomist in the Emergency Department
- Obtains blood specimens by performing venipuncture with a vacutainer, butterfly, and syringe
- Collect blood from newborn to geriatric
- Run tests on triage machines (Cardiac, BNP, ER UDS)
- Knowledge of HIPPA
- Point of care testing
- Giving verbal results to Nurses
- Follows correct patient identification methods
- Maintain safe, secure, and healthy work environment
- Knowledge of responding to trauma codes or other codes like cardiac arrest
Education
Certificate - Medical Assistant
Kaplan College
Mc Allen, TX01.2007
High School Diploma -
Sharyland High School
Mission, TX01.2002
Skills
- Professional bedside manner
- HIPAA compliance
- Looking after children
- Sharp, critical thinker
- Venipuncture/blood draw expert
- Lab testing and reporting
- Medical laboratory procedures talent
- Lab equipment maintenance
- CPR certified
- Confidentiality
- Filing experience
- Document preparation
- Report writing
Timeline
Behavioral Aide
Midland ISD
08.2024 - Current
Special Education Teaching Assistant
Midland ISD
01.2024 - 08.2024
Substitute Teacher
Midland ISD
08.2023 - 01.2024
House Manager and Caregiver
Home
12.2017 - 08.2023
Clinical Laboratory Assistant
Mission Trails Baptist Hospital
09.2015 - 12.2017
Phlebotomist
Clinical Pathology Laboratories
07.2013 - 04.2014
Phlebotomist
Mission Regional Medical Center
02.2011 - 05.2013
Patient Service Technician
Laboratory Corporation of America
01.2010 - 02.2011
Phlebotomist
Mission Regional Medical Center
05.2008 - 12.2009
Certificate - Medical Assistant
Kaplan College
High School Diploma -
Sharyland High School
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