Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Monira Rahman

Corona,CA

Summary

Diligent Rite Aid Clerk with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with Management Skills and adaptable to new processes and procedures. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

27
27
years of professional experience

Work History

Rite Aid Clerk

Rite Aid Pharmacy
Norco, California
11.1996 - Current
  • Used dynamic research and interpersonal skills to swiftly resolve customer issues.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Teacher's Assistant

Susan B. Anthony Elementary
Corona, California
08.2021 - 12.2021
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Instructed and monitored students in use and care of equipment and materials.
  • Observed student performance in order to assess progress towards academic goals.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Supervised students during lunchtime, field trips, assemblies, and other activities.
  • Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.

Noon Supervisor

Susan B. Anthony Elementary
Corona, California
08.2018 - 01.2021
  • Monitored student safety throughout the lunch period; provided assistance to injured or ill students as needed.
  • Maintained a clean and organized cafeteria environment by performing regular cleaning duties such as sweeping floors, wiping tables.
  • Supervised and monitored students during lunch; ensured that all students followed school rules and regulations.
  • Observed and monitored children's play activities.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Maintained organized and clean classroom and play areas.
  • Enforced rules to teach good manners and maintain safe environment.
  • Communicated regularly with administrators about any concerns or issues related to noon supervision responsibilities.
  • Observed behavioral issues to alert parents or guardians.
  • Administered discipline when necessary; addressed student behavior issues promptly, fairly, and consistently.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Developed and enforced positive strategies to encourage good behavior.
  • Maintained safe play environment.
  • Managed playground activities; enforced safety rules while encouraging physical activity among students.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Cared for children in institutional settings.

Education

Associate of Science - Early Childhood Education

Norco College
Norco, CA
07-2022

Associate of Arts - Social And Behavioral Studies

Norco College
Norco, CA
07-2022

Skills

  • Customer Assistance
  • Payment Processing
  • ID Verification
  • Customer Service
  • Cash Handling
  • Cash Register Operation
  • Time Management Skills
  • Sales Expertise
  • Order Verification
  • Conflict Resolution
  • Credit and Cash Transactions
  • Liquor Law Compliance
  • Cash Drawer Balancing
  • Lunch Supervision
  • Early Childhood Education
  • Safety Guidelines
  • Classroom Supervision
  • Small Group Instruction
  • Behavior Modeling
  • Student Supervision
  • Classroom Support
  • Behavior Management
  • Maintaining Safe Environments
  • Calm and Patient Demeanor
  • Positive Attitude

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual

Accomplishments

  • Certificate of Achievement in Early Childhood Education

Affiliations

  • Gardening
  • Sewing
  • Art
  • Drawing and Painting

Timeline

Teacher's Assistant

Susan B. Anthony Elementary
08.2021 - 12.2021

Noon Supervisor

Susan B. Anthony Elementary
08.2018 - 01.2021

Rite Aid Clerk

Rite Aid Pharmacy
11.1996 - Current

Associate of Science - Early Childhood Education

Norco College

Associate of Arts - Social And Behavioral Studies

Norco College

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Monira Rahman