Monisha Cooper
Houston
Summary
Dedicated Patient Care Technician with extensive experience at MD Anderson Hospital, skilled in vital signs monitoring and patient care delivery. Proven ability to enhance patient satisfaction through effective communication and process improvement. Committed to fostering teamwork and implementing individualized care plans that promote optimal health outcomes.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Experienced with administrative tasks, encompassing data entry, scheduling, and documentation. Utilizes effective communication and organizational abilities to support office functions. Knowledge of office software and procedures, ensuring efficient workflow and task completion.
Professional in office management, bringing valuable administrative experience to support organizational goals. Adept at streamlining office procedures and ensuring effective communication across departments. Known for strong teamwork capabilities and adaptability in dynamic settings, with focus on organizational and clerical skills.
Professional office support specialist with strong communication, organizational, and multitasking skills. Demonstrates high focus on team collaboration and adapts efficiently to changing needs. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician
MD Anderson Hospital
11.2024 - Current
- Collaborated with healthcare team members to develop and implement individualized care plans.
- Trained new staff on best practices for patient care and safety protocols.
- Oversaw workflow efficiency in the department, identifying opportunities for process improvement.
- Implemented patient education initiatives, enhancing understanding of treatment plans and procedures.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Collected and documented patient information to aid in accurate medical record keeping.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Nurse Aide
Harris Health Ben Taub Hospital
12.2022 - 11.2024
- Provided direct patient care, including bathing, dressing, and hygiene assistance.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with mobility and physical activities to enhance recovery.
- Implemented infection control procedures to ensure patient safety and comfort.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Trained new staff on best practices in patient care and safety protocols.
- Optimized workflow within the facility by maintaining organization of supplies required for everyday operations.
- Ensured compliance with state regulations regarding Certified Nurse Aide Technician duties throughout all performed tasks.
- Assisted with end-of-life care, offering emotional support to both patients and their families during difficult times.
- Increased efficiency with routine tasks such as taking vital signs, recording medical histories, and obtaining specimens for laboratory analysis.
- Communicated effectively with interdisciplinary team members regarding patient progress or changes in condition, contributing to a cohesive plan of care.
- Improved patient care by efficiently managing daily tasks such as bathing, dressing, and feeding patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Office Clerk
Blackman Tax Service
02.2024 - 05.2024
- Streamlined office operations by organizing and maintaining tax documentation.
- Processed client information efficiently using tax preparation software.
- Assisted clients with inquiries, providing accurate information on tax services.
- Coordinated appointment schedules to optimize staff resources and client flow.
- Ensured compliance with regulatory requirements through meticulous record-keeping.
- Trained new clerical staff on office procedures and software usage effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
Patient Care Technician
Houston Methodist
06.2012 - 10.2022
- Provided direct patient care, assisting with daily living activities and comfort measures.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas, ensuring compliance with health standards.
- Assisted in transporting patients to various departments for diagnostic tests and treatments.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Housekeeper
Houston Methodist
07.2008 - 01.2019
- Performed thorough cleaning and sanitization of patient rooms to maintain health standards.
- Managed laundry services, ensuring timely processing of linens and uniforms for hospital staff.
- Trained new housekeeping staff on best practices and safety procedures to enhance operational efficiency.
- Conducted regular inspections to uphold cleanliness standards across various hospital departments.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
CNA
Colonnade Reflection Bay
03.2009 - 12.2012
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Facilitated communication between patients and healthcare providers effectively.
- Maintained cleanliness and organization of patient care areas consistently.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Implemented process improvements to enhance patient satisfaction and care efficiency.
- Trained new CNA staff on operational protocols and patient care standards.
Education
High School Diploma -
Jack Yates H.s
Houston, TXSkills
- Patient care delivery
- Vital signs monitoring
- Infection control procedures
- Patient mobility assistance
- Electronic health records
- Patient care
- Client communication
- Document management
- Data entry accuracy
- Appointment scheduling
- Process improvement
- Team collaboration
- Time management
- Care plan implementation
- Infection control
- Vital sign monitoring
Certification
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
Patient Care Technician
MD Anderson Hospital
11.2024 - Current
Office Clerk
Blackman Tax Service
02.2024 - 05.2024
Nurse Aide
Harris Health Ben Taub Hospital
12.2022 - 11.2024
Patient Care Technician
Houston Methodist
06.2012 - 10.2022
CNA
Colonnade Reflection Bay
03.2009 - 12.2012
Housekeeper
Houston Methodist
07.2008 - 01.2019
High School Diploma -
Jack Yates H.s