Monjit Boro
Tempe,Arizona
Summary
Adept Tech Lead with a proven track record at GYMO and GREENWATT CONSULTING, I excel in developing innovative solutions that enhance user engagement and operational efficiency. Leveraging expertise in Ruby and leadership, I've spearheaded projects that resulted in significant user base expansions and a 30% increase in account conversion rates.
Overview
2
2
years of professional experience
Work History
Tech Lead & Founding Member
GYMO
10.2023 - 11.2024
- Designed and developed a user-friendly mobile application for gym enthusiasts, enabling seamless slot booking and enhancing user experience for a potential user base of around 200 thousand with a cloud base infrastructure
- Orchestrated a successful mobile app launch strategy, leveraging strategic marketing campaigns, beta user reviews, and key partnerships to achieve over 500 downloads within the first month of release
Software Developer
GREENWATT CONSULTING
08.2023 - 10.2023
- Integration of AI chat bot with BHuman, AudioCodes and fine tuning the LLM model
- Improved the AI response by 20% and lead conversion by 35%
Associate Software Developer (Backend)
COGOPORT
Mumbai, Maharashtra
07.2022 - 08.2023
- Took lead in the development of an engine that leverages interactions of the agent between the organization and shipments done to identify an agent's expertise with an accuracy of 80% and gamified daily tasks
- Made allocation of an agent to an organization smarter by 70% smarter taking into account the agent's skills
- This led to a 30% increase in account conversion rates and of a customer to the platform
- Automated the allocation journey of agents tagged to specific organizations
- Established specific criteria and relations to re-allocate or de-allocate agents to certain organizations
- Succeeded to increase 2% in company revenue by significantly improving shipment rates
- Migrated onboarding service from monolithic to microservices architecture, reducing processing time by 20%
- Utilized technical skills such as Ruby on Rails, Sidekiq and RuboCop to develop the microservice
- Played a pivotal role in developing end-to-end journey for a prominent Vietnamese organization on the digital platform increasing 20% more daily globally onboard organization
- Led a project to develop event triggers and broadcasters with a forward-thinking approach, anticipating future needs and ensuring compatibility with upcoming projects
- Implemented these tools to score the engagement of agents with organizations, which in turn helped to incentivized the agents and increased productivity by an impressive 60%
- Provided guidance and mentorship to 10 new joiners, offering an understanding of the organization as well as the products for which the team holds responsibility and code structure
- Took ownership for managing multiple projects, enhancing the development process to achieve greater efficiency and fluidity
- Consequently, successfully met numerous project deadlines
- Designed the website for the departmental fest and coordinated the designing of posters for various events to be conducted
Education
Master of Science - Computer Science
Arizona State University
Tempe01.2025
Bachelor of Technology - Electronics And Electrical Communication Engineering
Indian Institute Of Technology, Kharagpur
Kharagpur, West Bengal05.2022
Skills
- Go
- LLM
- Neural Networks
- Javascript
- Node Js
- Ruby
- C
- C#
- Python
- Java
- React Js
- Azure
- AWS
- GCP
- GHL
- MongoDB
- SQL
- Github
- Sidekiq
- Rubocop
- Shopify
- Keap
- Visual Studio Code
- IntelliJ IDEA
- TablePlus
- Slack
Timeline
Tech Lead & Founding Member
GYMO
10.2023 - 11.2024
Software Developer
GREENWATT CONSULTING
08.2023 - 10.2023
Associate Software Developer (Backend)
COGOPORT
07.2022 - 08.2023
Master of Science - Computer Science
Arizona State University
Bachelor of Technology - Electronics And Electrical Communication Engineering
Indian Institute Of Technology, Kharagpur
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