Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Worker
African American Community Service Agency
08.2021 - Current
Improved community engagement by organizing regular events and workshops focused on local issues.
Enhanced relationships with local partners through effective communication and collaboration on joint initiatives.
Implemented innovative outreach campaigns to promote awareness of available resources and services for community members.
Build relationships with clients and serve families with children 0-5 years old
Serving and having a strong relationship with the Spanish Speaking Community
After School Teacher
KinderCare Learning Centers
08.2020 - 08.2021
Improved student comprehension by utilizing varied teaching methods and adapting to individual learning styles.
Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
Enhanced student engagement by incorporating interactive activities and group projects into lesson plans.
Front Desk Receptionist
Harry Chan OD Optometry
03.2019 - 08.2020
Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Teacher Assistant
Montessori School
05.2018 - 06.2019
Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Education
Bachelor of Arts in Psychology -
San Jose State University
San Jose, CA
05.2022
Associates Degree in Human Development -
Ohlone Community College
Fremont, CA
05.2019
Skills
Bilingual (Spanish)
Time Management
Data Entry
Leadership
Task-Oriented
Facilitator
Teamwork
Creative
Expert in Windows, Microsoft Suite, Canva, Mondaycom
Community Outreach
Case Management
Organizational Skills
Resource Coordination
Certification
Brookes on Location, 09/16/2021, n/a, Ages & Stages
First Aid Certification Youth Mental Aid, 09/2021, 09/2024, Youth Mental Health First Aid
Santa Clara County Social Services Agency, 10/2021, n/a, Addressing Poverty to Decrease Neglect
Cultural Communities Wellness Program, 09/2021, 09/2024, Suicide Prevention
California Training Institute, 12/2021, n/a, Trauma BehaviorsAbriendo Puertas/Opening Doors
Abriendo Puertas/Opening Doors Facilitator, 12/2021, n/a, Building a better future Through Parent Leadership
24/7 Dad Training Institute, 03/2022, n/a, Building a better future Through Parent Leadership
Triple P Positive Parenting Program, 03/2022, n/a, Parent Leadership Skills