Monnie Villanea
Crestview,FL
Summary
Accomplished Registered Nurse Case Manager with 2+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in Hospital and Home settings. Works effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Caring Registered Nurse with dedicated service in various types of long-term and home health care settings. Provides individualized care plans and helps patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Registered Nurse Case Manager
Angels Care Home Health
2023.03 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Participated in on-call rotations to deliver after-hours care.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Responded promptly and professionally to patient questions and concerns.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
- Implemented evidence-based nursing interventions, contributing to improved quality of care and patient satisfaction scores.
- IV Infusions and lab Work, Foley Catheter , Wound Care
Medical Surgical Registered Nurse
North Okaloosa Medical Center
2022.07 - 2023.03
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of 6-7 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Administered blood products and monitored vital signs to address immediate concerns.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Participated in staff meetings, educational opportunities, and quality improvement initiatives to stay current on best practices within the field of medical-surgical nursing.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
- Monitored patient vital signs to perform thorough condition assessments.
Business Owner
Self Employed
2019.05 - 2020.12
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Education
Registered Nurse - Nursing
Fortis Institute- Pensacola Florida
Pensacola, FL06.2022
Skills
- Direct Patient Care
- EMR / EHR
- Geriatric Care
- Discharge Planning
- Home care management
- Mental Health Support
- Cardiac monitoring
- Quality Improvement
- Patient Advocacy
- Chronic Disease Management
- Oncology Nursing
- Compassion and Empathy
- Precepting
- Emergency Care
Timeline
Registered Nurse Case Manager
Angels Care Home Health
2023.03 - Current
Medical Surgical Registered Nurse
North Okaloosa Medical Center
2022.07 - 2023.03
Business Owner
Self Employed
2019.05 - 2020.12
Registered Nurse - Nursing
Fortis Institute- Pensacola Florida
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