Monquel Melvin

Meridian,MS

Summary

Results-oriented driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond.

years of professional experience

K-Stylez

08.2016 - Current

Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
Maintain a clean and organized workstation.
Complete necessary paperwork for each scheduled session to ensure appropriate timing and billings are met.
Perform daily inventories of hair service supplies.
Adhere to barber standards of customer services.
Maintain knowledge of current cutting techniques and styles.
Personally handled customer problems or concerns that ensured appropriate resolution steps were taken that maintained customer satisfaction.

City Of Meridian

10.2022 - 11.2023

Trained junior technicians on proper maintenance techniques, increasing team productivity and skill level.
Increased equipment reliability by proactively identifying potential issues and implementing appropriate corrective actions.
Established a positive work environment by promoting teamwork, professionalism, and adherence to safety standards among team members.
Supervised employee performance, preventive maintenance, and safety.
Maintain and repaired items as needed; conducted maintenance and installation of recreational equipment for city-owned and operated facilities.
Performs general street maintenance tasks, installs and/or repairs street signs and posts, places barricades at various locations, mixed and poured concrete, molded concrete for sidewalk and patch repairs, applies sand to oil spills on roadways.
Operates city-owned vehicles to include city truck, generators, pumps, pressure washer, forklifts, excavator, bobcats, backhoe, and other specialized vehicles in the daily performance of duties.
Utilized problem-solving skills to troubleshoot and resolve complex maintenance issues.
Ensured compliance with safety regulations and company policies.
Collaborated with other departments to plan and execute facility improvement projects.

Central Carolina Community College

Sanford, NC

02.2015

City Of Meridian

10.2022 - 11.2023

K-Stylez

08.2016 - Current

Central Carolina Community College