Michael Monroe III
Hawthorne,NJ
Summary
Reliable Package Driver known for high productivity and efficient completion of tasks. Skilled in navigating diverse routes, maintaining accurate delivery records, and managing time effectively. Excel in communication and problem-solving, ensuring seamless coordination with team members and customers for successful deliveries.
I never give up and always lookout for my fellow employees that are lagging. I am in supreme physical and mental shape which will translate well to this position and certification.
Overview
8
8
years of professional experience
Work History
UPS PACKAGE DRIVER
UPS
Saddle Brook, New Jersey
04.2017 - Current
- Ensured precise recordkeeping by distributing invoices, collecting payments, and updating logs.
- Loaded and unloaded packages from delivery truck.
- Provided customers with tracking numbers and estimated delivery times.
- Reported any accidents or incidents to the supervisor immediately upon occurrence.
- Delivered special instructions pertaining to packages directly to recipients at point of delivery.
- Reported mechanical problems encountered with vehicles to dispatch.
- Ensured timely drop offs by following designated routes and time schedules.
- Maintained records of deliveries and pick-ups.
- Conducted daily pre-trip inspections on assigned vehicle before beginning route.
- Processed shipment documents neatly and efficiently for each load.
- Drove company vehicle to deliver items to customers' homes and businesses.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Communicated with dispatch office via two-way radio or cell phone regarding pickups, deliveries, issues.
- Reported delays and accidents to stations using telephones or two-way radios.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Kept accurate logs of all deliveries and trips.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Inspected vehicles for mechanical items and safety issues before leaving on route.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Operated hand trucks, forklifts, pallet jacks, and other equipment to move product as needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - Digital Design
Bergen Community College
Paramus, NJ08-1998
Some College (No Degree) - Digital Design
Parsons School of Design
New York, NYSkills
- Defensive driving
- Loading and unloading
- Vehicle maintenance
- Fuel efficiency
- Extreme Physical Endurance
- High Strength level due to walking/rucking 10 to 13 miles per day carrying on average 20-50 pounds
- Team Leader and always helping my fellow brothers when needed if they are in a jam and backed up with work
- Constantly bailing out new hires taking excess work after finishing my own dispatches work
Timeline
UPS PACKAGE DRIVER
UPS
04.2017 - Current
Associate of Arts - Digital Design
Bergen Community College
Some College (No Degree) - Digital Design
Parsons School of Design
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