Monse Flores
Los Angeles,CA
Summary
Passionate undergraduate ready to learn and constantly eager to be taught, while pursuing a degree in Psychology with a minor in Digital Humanities. A quick learner who is enthusiastic about learning new skills and developing my understanding further in all disciplines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Jenni Kayne
Carmel-by-the-Sea, CA
06.2024 - 09.2025
- Led personalized customer discussions to identify needs and preferences, building a client database for personalized marketing and services.
- Analyzed daily sales data and customer feedback to improve store sales and the overall shopping experience.
- Handled point-of-sale transactions, including sales, returns, and gift wrapping, while providing a warm and welcoming experience for clients.
- Exceeded monthly sales goals by 20% through strategic upselling techniques and personalized customer engagement, using in-depth knowledge of the Jenni Kayne product line.
Brand Ambassador
Aerie By American Eagle
Salinas, CA
10.2020 - 07.2024
- Efficiently rang up guests while signing them up for our rewards program and credit cards, averaging three credit cards per shift, and increasing their total purchase by 15-25%.
- Helped guests find their perfect jeans and bras to create a safe and inviting environment.
- Built walls, displays, and dressed mannequins according to new floor set designs every two months.
Golf and Life Skills Coach
The First Tee of Monterey County
Salinas, CA
02.2023 - 08.2023
- Coached individuals in recognizing emotions, understanding how those emotions impact behavior, and responding appropriately to situations.
- I taught classes of 30 to 50 students life skills through the game of golf, and I conducted science experiments to elicit engagement in learning.
- Created lesson plans and implemented them by teaching youth of all backgrounds different life skills, and how choices affect our daily lives through golf, positively impacting 260 youth in 2 months.
Education
Bachelor of Arts - Psychology
University of California, Los Angeles
Los Angeles, CA06-2026
Skills
- Data analysis
- Active listening
- Intro to R programming
- Attention to detail
- Persuasive
- Editing in Final Cut Pro
- Passionate
- Strong communicator
UX Design Projects
- EvacuPaws is an emergency service app that connects individuals displaced by crises with volunteers who can temporarily care for their pets. The app matches pet owners and volunteers based on specific preferences and pet needs, ensuring a safe and compatible temporary home during emergencies.
- Through Figma, created a minimally viable product and implemented feedback from user research.
Certification
- Project-Based Tech Bootcamp for Social Impact with INNOVATE@UCLA
Timeline
Sales Associate
Jenni Kayne
06.2024 - 09.2025
Golf and Life Skills Coach
The First Tee of Monterey County
02.2023 - 08.2023
Brand Ambassador
Aerie By American Eagle
10.2020 - 07.2024
Bachelor of Arts - Psychology
University of California, Los Angeles
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