Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Hi, I’m

MONSERRAT ALBERTO URBAN

Santa Ana,CA
MONSERRAT ALBERTO URBAN

Summary

Dynamic HR professional with a proven track record at Irvine Company, excelling in employee training and project management. Adept at organizing impactful events and enhancing recruitment processes, I bring strong problem-solving skills and meticulous attention to detail to drive organizational success. Committed to fostering positive workplace environments and achieving strategic goals.

Overview

10
years of professional experience

Work History

The Resort at Pelican Hill by St. Regis
Newport Coast, CA

HR Administrative Assistant
07.2024 - 04.2025

Job overview

  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Maintained personnel records in compliance with applicable laws and regulations.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Organized onboarding activities for new hires including orientations, paperwork, and introductions.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Participated in job fairs to promote open positions at the company.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Sourced, qualified and conducted screening interviews with job candidates.

Irvine Company - The Resort at Pelican Hill
Newport Coast, CA

HR Administrative Assistant
05.2023 - 06.2024

Job overview

  • Maintain accurate and up-to-date HR files, records, and documentation.
  • Answer questions from applicants and employees regarding standard policies, benefits, and the hiring process.
  • Plan and organize employee events, and execute them.
  • Organize and execute new-hire orientations.
  • Work with Payroll, correct any payment errors, and distribute checks.
  • Schedule leadership meetings, and attend the meetings.
  • Worked directly with the senior directors and managers on various projects and initiatives.

Irvine Company
Irvine, CA

Community Relations Representative
07.2020 - 04.2023

Job overview

  • Assisted with achieving financial goals through closing on renewals and transfers, participating in leasing, and communicating the value of communities.
  • Processed resident applications, lease documents, and related paperwork.
  • Worked with contractors and VPs to ensure that all projects were completed by managing the construction tracker so that all residents had a daily process notification.

Retro Manufacturing
Las Vegas, NV

Project Manager/HR Generalist
08.2017 - 08.2019

Job overview

  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Posted job positions, screened, interviewed, trained employees, and organized employee events.

Smooth Dental Group
Santa Ana, CA

Communications Manager
10.2015 - 07.2017

Job overview

  • Maintenance of patient records, scheduling of patients, accounts receivable, presentation of financial treatment options.
  • Verified and updated patient information, managed recall and inactivated patient system, oversaw patient relations and handled patient complaints, recorded insurance information, arranged patient charts, and tracked cases and referrals.

Education

CSUF
Fullerton, CA

Bachelor of Arts from Communications Emphasis: Entertainment & Tourism
01.2018

CSUF
Fullerton, CA

Bachelor of Arts from Dance
05-2018

Santa Ana College
Santa Ana, CA

Associate of Arts from Liberal Arts Studies
05-2011

Santa Ana College
Santa Ana, CA

Associate of Arts from Dance
05-2011

Skills

  • Flexible and adaptable
  • Employee training
  • Event planning
  • Project management
  • Time management
  • Problem solving
  • Attention to detail
  • Contract negotiation
  • MS Office
  • Highly organized
  • Time management
  • Benefits oversight
  • Recruitment and selection
  • Termination documentation
  • Hire personnel
  • In-person and telephone interviewing
  • Job descriptions creation

Languages

Spanish
Native/ Bilingual

Timeline

HR Administrative Assistant

The Resort at Pelican Hill by St. Regis
07.2024 - 04.2025

HR Administrative Assistant

Irvine Company - The Resort at Pelican Hill
05.2023 - 06.2024

Community Relations Representative

Irvine Company
07.2020 - 04.2023

Project Manager/HR Generalist

Retro Manufacturing
08.2017 - 08.2019

Communications Manager

Smooth Dental Group
10.2015 - 07.2017

CSUF

Bachelor of Arts from Communications Emphasis: Entertainment & Tourism

CSUF

Bachelor of Arts from Dance

Santa Ana College

Associate of Arts from Liberal Arts Studies

Santa Ana College

Associate of Arts from Dance

References

References available upon request.