Seasonal Sales Associate
Victoria's Secret PINK
Cerritos, CA
10.2024 - 01.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed trusting relationships with customers by making personal connections.
- Recommended, selected and located merchandise based on customer desires.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Handled returns and exchanges according to company policies.
