Monserrat Carrillo
Kansas City,KS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
First Management Inc
09.2019 - Current
- Conducted apartment tours for prospective tenants and addressed all inquiries about the community.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Executed periodic evaluations of properties to identify compliance issues.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Coordinated with the legal department on eviction matters, ensuring compliance with documentation requirements.
- Established beneficial agreements by building solid vendor connections.
- Handled tenant issues promptly in adherence to housing standards.
Family Babysitter
Lesley Compton
03.2020 - 10.2023
- Organized both indoor and outdoor events ensuring children remained engaged.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Displayed adaptability when faced with changing family dynamics or unexpected scheduling alterations.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
Hair Salon Receptionist
&Blowdry
09.2019 - 02.2020
- Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
- Strengthened customer relationships by skillfully conveying detailed service and pricing information both over the phone and face-to-face.
- Coordinated schedules for hairstylists to ensure optimal productivity.
- Ensured understanding of salon protocols to maintain a cohesive work environment.
- Balanced daily sales reports, executed precise cash transaction handling, and ensured accurate payment processing.
- Efficiently handled high call volumes while remaining professional and courteous under pressure.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
Education
George Washington High School
Chicago, IL06.2019
Skills
- Strong communication skills
- Administrative support
- Training and mentoring
- Customer service-focused
- Creative and adaptable
- Issue escalation
Languages
Spanish & English
Native or Bilingual
Timeline
Family Babysitter
Lesley Compton
03.2020 - 10.2023
Assistant Property Manager
First Management Inc
09.2019 - Current
Hair Salon Receptionist
&Blowdry
09.2019 - 02.2020
George Washington High School
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