Summary
Overview
Work History
Education
Skills
Language Skills
Timeline
Generic

Monserrat Enriquez

Mission,TX

Summary

Dedicated clerical professional with over a decade of experience in office settings. Skilled in administrative tasks, organization, and time management, with a strong attention to detail and ability to multitask efficiently in fast-paced environments. Proficient in utilizing office software and systems to streamline processes and increase productivity. Committed to providing exceptional support to colleagues and clients, contributing to professional success.

Overview

17
17
years of professional experience

Work History

Manager

Express Income Tax & Notary Services
09.2019 - 11.2020
  • Prepare all Income Tax files, answer phone calls, route phone calls, prepare credit repair files, check monthly credit changes, call clients to inform of credit changes, Sign up new credit repair clients, take payments and set up new payment dates, enter all new client information in Spreadsheets, take outgoing mail, organize all income tax files, re order files, train new employees.

Clerk

Hidalgo County Clinic
03.2019 - 06.2019
  • Prepare files for nurses, input vaccines into data system and to IMMTRAC. Answer incoming phone calls and route calls. Sign in all patients coming in. Help patients with Medicaid Application. Gather patient insurance cards or collect copays if needed.

Registrar

Rio Grande Regional Hospital
03.2017 - 02.2019
  • Interview all patients and obtain demographic information, obtain patient signatures, complete all charts, make necessary edits, verify all insurance, collect patient co-pays, deductibles and deposits, explain all policies, assign correct I-Plans, check for physician orders and make necessary changes, answer telephone calls, route calls, receive faxes and work on all transfers from hospitals.

Scheduler/Receptionist

Sunshine Therapy & Nursing Services
03.2016 - 01.2017
  • Answering phones, clerical duties, scheduling patients, check patient insurance monthly, prepare referrals and send to Doctor's offices, call and follow up on orders at Doctor's office, assist HR in preparing paperwork for new hires, assist therapist as needed, schedule therapist visits, prepare intake packets for new clients, Prepare, issue, and sent out receipts, bills, policies, invoices, statements, and checks.

Home Care Provider

Texas Visiting Nurse Service LTD.
06.2015 - 06.2016

Maintained records of patient care, condition, progress, or problems to report and discuss observations with

supervisor or case manager. Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Bathed patients. Cared for patients by changing bed linens, washing

and ironing laundry, cleaning, or assisting with their personal care. Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert. Planed, purchased, prepared, or served meals to patients or other

family members, according to prescribed diets.

Home Care Provider

M&G Primary Healthcare
07.2013 - 03.2015

Maintained records of patient care, condition, progress, or problems to report and discuss observations with

supervisor or case manager. Provided patients with help moving in and out of beds, baths, wheelchairs, or

automobiles and with dressing and grooming. Bathed patients. Cared for patients by changing bed linens, washing

and ironing laundry, cleaning, or assisting with their personal care. Entertained, conversed with, or read aloud to

patients to keep them mentally healthy and alert. Planed, purchased, prepared, or served meals to patients or other

family members, according to prescribed diets.

PHC Clerk

TVNS Management LLC
10.2012 - 07.2013

Answered phone, routed calls, took messages, & provided basic information; Greeted & assisted visitors & clients;

Compiled and maintained records of business transactions and office activities; Copied data and compiled records &

reports; Prepared, issued, and sent out receipts, bills, policies, invoices, statements, and checks; Opened and routed

incoming mail, answered correspondence, and prepared outgoing mail; data entered & retrieved information on

computer.

Clerk

M&J Cabinets
12.2007 - 06.2013

Answer phone, route calls, take messages, & provide basic information; Greet & assist visitors & clients; Compile and

maintain records of business transactions and office activities; Copy data and compile records & reports; Prepare,

issue, and send out receipts, bills, policies, invoices, statements, and checks; Open and route incoming mail, answer

correspondence, and prepare outgoing mail; data entry & retrieve information on computer. Schedule appointments

with clients.

Data Entry Clerk

Self Contractor
01.2023 - 01.2025

Performed Data entry, managed phone calls, coordinated job openings and closings, interviewed and hired new personnel, organize and file documents, prepare schedule and location of jobs, recorded employee hours, distributed paychecks.

Medical Office Specialist

Saenz Medical Center
07.2012 - 09.2012

Answered telephones, and direct calls to appropriate staff. Scheduled and confirmed patient diagnostic appointments,

surgeries and medical consultations. Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operated office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other

software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.

Completed insurance and other claim forms. Interviewed patients to complete documents, case histories, and forms

such as intake and insurance forms. Received and routed messages and documents such as laboratory results to

appropriate staff. Compiled and recorded medical charts, reports, and correspondence, using typewriter or personal

computer. Transmitted correspondence and medical records by mail, e-mail, or fax. Maintained medical records,

technical library and correspondence files.

Medical Office Specialist Intern

Rio Grande Heart Specialist
07.2012 - 08.2012

Answered telephones, and direct calls to appropriate staff. Scheduled and confirmed patient diagnostic appointments,

surgeries and medical consultations. Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operated office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other

software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.

Completed insurance and other claim forms. Interviewed patients to complete documents, case histories, and forms

such as intake and insurance forms. Received and routed messages and documents such as laboratory results to

appropriate staff. Compiled and recorded medical charts, reports, and correspondence, using typewriter or personal

computer. Transmitted correspondence and medical records by mail, e-mail, or fax. Maintained medical records,

technical library and correspondence files.

Education

Medical Office Specialist -

Kaplan College
McAllen, TX
2012

Skills

  • Typing Speed: 60 Words per minute
  • Data entry Terminal
  • Email Software
  • Internet Browser
  • Peripheral Devices
  • Personal Computers
  • Microsoft Office
  • Customer Service
  • Leadership
  • Time management

Language Skills

English - Excellent (Read Write Speak)
Spanish - Good (Read Write Speak)

Timeline

Data Entry Clerk

Self Contractor
01.2023 - 01.2025

Manager

Express Income Tax & Notary Services
09.2019 - 11.2020

Clerk

Hidalgo County Clinic
03.2019 - 06.2019

Registrar

Rio Grande Regional Hospital
03.2017 - 02.2019

Scheduler/Receptionist

Sunshine Therapy & Nursing Services
03.2016 - 01.2017

Home Care Provider

Texas Visiting Nurse Service LTD.
06.2015 - 06.2016

Home Care Provider

M&G Primary Healthcare
07.2013 - 03.2015

PHC Clerk

TVNS Management LLC
10.2012 - 07.2013

Medical Office Specialist

Saenz Medical Center
07.2012 - 09.2012

Medical Office Specialist Intern

Rio Grande Heart Specialist
07.2012 - 08.2012

Clerk

M&J Cabinets
12.2007 - 06.2013

Medical Office Specialist -

Kaplan College