Monserrat Mendoza
Yucaipa ,CA
Summary
Developed valuable administrative skills in fast-paced office setting, looking to transition into new field. Excel at managing schedules, coordinating communications, and handling confidential information. Seeking to leverage these transferable skills in dynamic and challenging new role. Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.
Overview
4
4
years of professional experience
Work History
Caregiver
Wildwood Canyon Villa Assisted Living & Memory Care
Yucaipa, CA
05.2023 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Developed personalized care plans in collaboration with healthcare teams to meet individual needs.
- Provided companionship and emotional support to enhance residents' quality of life.
- Advocated for resident needs and preferences, enhancing overall satisfaction with care services.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Receptionist
Armando Painting & Decor
Anaheim
02.2023 - 05.2023
- Facilitated client interactions by greeting and assisting, fostering a welcoming atmosphere.
- Oversaw incoming call management and directed inquiries to relevant departments.
- Organized and managed appointment scheduling and calendar maintenance for service teams.
- Executed customer payment processing and ensured accurate management of financial transactions.
- Designed and executed filing systems to enhance document retrieval efficiency.
- Addressed inquiries from callers to provide accurate information and support.
- Enhanced office efficiency by executing clerical tasks including data entry, photocopying, scanning, and faxing documents.
Cashier
Walgreens
Anaheim, CA
07.2022 - 01.2023
- Facilitated efficient processing of customer transactions to enhance service delivery.
- Facilitated customer satisfaction through prompt resolution of inquiries and effective issue management.
- Executed cash handling procedures to maintain register accuracy and integrity at end of shifts.
- Facilitated inventory management to enhance product accessibility by restocking shelves and optimizing merchandise displays.
- Engaged with team members to streamline workflow processes and enhance operational efficiency.
- Developed and implemented promotional displays aimed at maximizing product exposure and driving customer interaction.
- Executed cash, check, and credit card transactions at the cash register to ensure seamless customer service.
- Adapted swiftly to newly implemented POS technologies to enhance operational efficiency and user experience.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Katella High School
Anaheim, CA05.2020
Skills
Time management
Problem-solving
Dependable and responsible
Multitasking and organization
Strong ethics
Relationship building
Verbal and written communication skills
Documentation and reporting
Customer service
Cash handling and management
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Wildwood Canyon Villa Assisted Living & Memory Care
05.2023 - Current
Receptionist
Armando Painting & Decor
02.2023 - 05.2023
Cashier
Walgreens
07.2022 - 01.2023
High School Diploma -
Katella High School