MONSERRAT OCHOA

Human Resource Coordinator

Associated Feed & Supply

08.2021 - Current

Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
Managed communication regarding employee orientation and open enrollment for benefits
Initialized background checks for potential new hires
Explained human resources policies and procedures to employees
Assisted customer service with inbound and outbound calls regarding HR inquiries
Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections
Managed employee onboarding with enriching internal and external training development of both online and traditional environments
Selected and interviewed candidates for all available positions
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health
Organized and delivered training by scheduling, securing facilities, and collaborating with subject-matter experts
Assisted in employee recruitment, hiring and interview processes
Developed employee orientation and training programs for new hires
Liaised between management and employees by relaying work information, adjustments, and grievances
Organized employee directories and updated individual contact information
Scheduled meetings with employees to address concerns and grievances
Helped with employee transfers and referrals
Attended conferences, workshops, and special events to recruit qualified candidates for the company
Created and implemented employee retention strategies
Scheduled random drug testing for employees to diminish regularity risks
Suggested promotions and wage increases according to employee performance
Answered employee questions during entrance and exit interview processes