Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MONSERRATH OLEA

Elgin,IL

Summary

Dependable worker with knowledge of good customer service and being in a classroom setting. Highly organized and self-motivated. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

4
4
years of professional experience

Work History

Art Teacher

Young Rembrandts Franchise
ELGIN, IL
05.2025 - Current
  • Participated in workshops to improve teaching methods.
  • Managed classroom behavior effectively using positive reinforcement strategies.
  • Instructed students on proper safety procedures when using various tools or materials.
  • Encouraged student creativity with motivation, positive feedback and constructive criticism.
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.

Sales Stylist

LEVIS
Schaumburg, IL
04.2024 - Current
  • Resolved customer complaints quickly and professionally while maintaining high levels of customer satisfaction.
  • Developed a comprehensive understanding of product lines, including features and benefits, to effectively promote products to customers.
  • Trained new employees on company policies and procedures related to selling merchandise.
  • Gained strong knowledge of current fashion trends and styles to provide customers with personal styling advice.
  • Performed regular stock checks in order to maintain an accurate inventory count at all times.
  • Continually monitored store performance metrics in order to identify areas needing improvement or further development.
  • Provided guidance on proper care instructions for garments so that customers could extend the life of their clothing.
  • Checked on clients frequently to resolve concerns and answer questions.

Children's Church Teacher

Fox Valley Baptist Church
East Dundee, IL
01.2022 - Current
  • Coordinated weekly activities to promote teamwork and community among children.
  • Mentored young volunteers to assist in teaching and supporting children's programs.
  • Communicated effectively with parents regarding children's progress and events.
  • Adapted teaching methods and materials to meet the varying needs and learning styles of students.

Sales Associate

Tjmaxx
Hoffman Estates, IL
03.2023 - 01.2025
  • Performed cleaning tasks, keeping store neat and organized.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Provided accurate information about products, prices and availability both in person and over the phone.
  • Tagged new merchandise for sale and updated signs.
  • Assisted with training and mentoring new team members.
  • Promoted benefits of store credit cards and customer loyalty programs.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.

Education

Associate in Arts (A.A.) - Architecture

Harper College
Palatine, IL
05-2027

Skills

  • Leadership qualities
  • Organizational skills
  • Bilingual
  • Adaptability
  • Effective communication
  • Reliability

Languages

Spanish Fluent

Timeline

Art Teacher

Young Rembrandts Franchise
05.2025 - Current

Sales Stylist

LEVIS
04.2024 - Current

Sales Associate

Tjmaxx
03.2023 - 01.2025

Children's Church Teacher

Fox Valley Baptist Church
01.2022 - Current

Associate in Arts (A.A.) - Architecture

Harper College

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