Montaisha Graham
Charlotte,NC
Summary
Skilled in cash handling and problem-solving, I excel in multitasking and fostering teamwork. My efforts have consistently led to positive feedback and improved service efficiency, showcasing my adaptability and commitment to excellence. I have volunteered at numerous of events , helping others and creating bonds to insure great service & friendly environments . I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am Hardworking with strong organizational skills eager to fullfill position I met , ready to help the team achieve company goals. knowledgeable clerk offering several years of experience in customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Clerk
QuikTrip
04.2022 - Current
- Maintained a clean and organized store environment for improved customer experience.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
Food Service Handler
Bojangles' Restaurants
11.2021 - 04.2022
- Collaborated with team members to ensure smooth service during peak hours, resulting in positive customer feedback.
- Demonstrated excellent time management skills, coordinating multiple tasks simultaneously for efficient meal preparation.
- Learned other teammates' work tasks to train as backup.
- Developed and maintained positive relationships with customers to enhance service.
Sales Floor Associate
SkyZone Entertainment
04.2021 - 11.2021
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers .
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
Education
Diploma -
West Charlotte High School
Charlotte, NC06.2023
Skills
- Customer Satisfaction
- Cash Handling
- Multitasking Abilities
- Time Management
- Customer Communication
- Problem-Solving
- Flexible and Adaptable
- Organizational Skills
- Teamwork and Collaboration skills
- Reliability
Timeline
Clerk
QuikTrip
04.2022 - Current
Food Service Handler
Bojangles' Restaurants
11.2021 - 04.2022
Sales Floor Associate
SkyZone Entertainment
04.2021 - 11.2021
Diploma -
West Charlotte High School