Monét Alexia Guerra
Richmond,CA
Summary
Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Clerk
Safeway
Hercules, CA
11.2022 - 09.2023
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Cashier
Butter Pecan Bakeshop
Pinole, CA
10.2021 - 11.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Bookseller
Barnes And Nobles
El Cerrito, CA
12.2020 - 10.2021
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
Sandwich Artist
Jersey Mike's Subs
Pinole, CA
04.2020 - 12.2020
- Kept workplace clean and organized in line with restaurant policies.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Customer Service Associate
Macy’s Department Store
Richmond, CA
03.2019 - 11.2019
- Maintained a high level of product knowledge, providing accurate information to customers.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
High School Diploma -
Contra Costa College
San Pablo, CA06.2019
Skills
- Cleanliness and sanitation
- Strong Work Ethic
- Customer Support
- Stock replenishment
- Calm and Professional Under Pressure
- Food Preparation
- Order Fulfillment
- Sales and Upselling
Certification
- Certified Food handler
Timeline
Deli Clerk
Safeway
11.2022 - 09.2023
Cashier
Butter Pecan Bakeshop
10.2021 - 11.2022
Bookseller
Barnes And Nobles
12.2020 - 10.2021
Sandwich Artist
Jersey Mike's Subs
04.2020 - 12.2020
Customer Service Associate
Macy’s Department Store
03.2019 - 11.2019
High School Diploma -
Contra Costa College