Montana Clingan
Gillette,WY
Summary
Detail-oriented professional experienced in sales and customer service. Skilled in welding and hand tool operation, with a track record of resolving customer inquiries promptly and training associates to ensure service excellence. A college student at Gillette College, earning my Associate in Welding, and a member of the Gillette College Skills USA Officer Team
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Tommys Express
Gillette, WY
02.2025 - Current
- Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
BootBarn
Gillette, WY
05.2024 - 02.2025
- Assisted customers in product selection and provided knowledgeable recommendations on footwear and apparel.
- Maintained organized merchandise displays to enhance visual appeal and improve customer shopping experience.
- Processed sales transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve store sales goals and optimize inventory management practices.
- Trained new associates on customer service protocols and operational procedures to ensure consistency in performance.
Customer Service Representative
McDonalds
Gillette, WY
08.2020 - 12.2021
- Delivered exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Assisted in training new team members on operational procedures and customer engagement strategies.
- Maintained cleanliness and organization of dining area, ensuring a positive customer experience.
- Operated point-of-sale systems accurately, processing transactions with attention to detail.
Education
No Degree - Associates in Welding
Gillette College
Gillette, WY05-2027
High School Diploma -
Campbell County Highschool
Gillette, WY05-2025
Skills
- Plasma cutter
- Customer service
- Stainless steel welding
- Gas metal arc welding
- Stick welding
- Vertical welding
- Hand and power tool operation
- Torch installation
- Flat welding position
- Joint preparation
- Overhead crane operation
- Flux-cored arc welding
- Equipment setup
Certification
- Certification for GMAW in 1G, 2G, 3G, and 4G
- Certification for SMAW in 1F, 2F, and 3F.
- Statesmen Award for Skills USA
- Campbell County High School Varsity Letter Award for Gillette FFA 2023-2025
Timeline
Sales Associate
Tommys Express
02.2025 - Current
Sales Associate
BootBarn
05.2024 - 02.2025
Customer Service Representative
McDonalds
08.2020 - 12.2021
No Degree - Associates in Welding
Gillette College
High School Diploma -
Campbell County Highschool