Montana Hector
Fayetteville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
AC Marriott Hotel
2022.05 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Handled assignments independently with good judgement and critical thinking skills.
- Resolved customer problems and complaints.
Sales Associate, General Merchandise, Cashier
Target
2018.09 - 2022.05
- make sure customers feel comfortable shopping here I work on the cash register and also so truck to stock the shelves
- worked in every department so I basically know how to do everything there is to do I am all over the place .
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Deli Associate
Ingles
2016.05 - 2018.09
- I made breakfast and lunch and served customers their food and made sure everything was clean and also worked as a Cashier in the deli and in the front .
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Cashier / Equipment Cleaner
TCBY
2016.04 - 2017.06
- I worked night shifts cleaning and making sure customers were satisfied then at closing cleaned out machines, put yogurt in freezer , mopped and counted the cash in the register and locked up at night
- Followed safety guidelines for cleaning vehicles and equipment.
Education
High School Diploma -
Fayette County High School
Fayetteville, GA05.2017
Skills
- Problem Solving
- Customer Service
- Call Routing
- Guest Relations
- Cash Handling
- Problem-Solving Skills
- Listening Skills
- Time Management
Timeline
Front Desk Receptionist
AC Marriott Hotel
2022.05 - Current
Sales Associate, General Merchandise, Cashier
Target
2018.09 - 2022.05
Deli Associate
Ingles
2016.05 - 2018.09
Cashier / Equipment Cleaner
TCBY
2016.04 - 2017.06
High School Diploma -
Fayette County High School
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